University Coronavirus Information Line
Our Coronavirus Information line can help with enquiries from students, parents and guardians. This team cannot provide you with a coronavirus test appointment - please instead read the information on coronavirus testing for students or members of University staff.
Telephone: +44 (0)23 9284 5588
The phone line is open: Monday - Thursday 8.30am - 5.00pm and Friday 8.30am - 4.00pm
Frequently Asked Questions
Face masks will no longer be mandated from Thursday 27 January. We understand that some students and staff will wish to continue to wear a face covering and we support those personal decisions. Please be respectful of colleagues and students who continue to wear a mask.
We are awaiting Government guidance on wearing face masks in some specialist areas, such as labs, studios and clinical settings. We will communicate any specific guidance as soon as we can.
We encourage all students to take up vaccination against Covid-19 provided by the NHS. This includes international students - anybody aged 18 or over in the UK is eligible for the Covid-19 vaccination for free, regardless of their nationality or immigration status.
Getting a vaccination appointment
There's more information on Covid and other vaccinations on MyPort. Many appointments are available across the city at the St James' Hospital site in Milton, as well as local pharmacies. Find an appointment on the NHS website.
If you're an international student with questions about vaccination or other Covid issues, please check the International Student Frequently Asked Questions.
If you don't have symptoms, you can collect or take a lateral flow test at a site in your area, or you can order a kit to be delivered to you.
If you have symptoms, you must book a PCR test from the NHS
Read more on Coronavirus Testing for Students for details.
If you need to self isolate due to Covid, we can support you - including free food parcels and advice on ordering in supplies. Read more about self-isolation support for students.
If someone tested positive via LFD on the trip, or developed symptoms, we would recommend the following:
- The case should seek a PCR test
- All close contacts would be advised to see a PCR test
- The case would need to isolate for 10 days from the start of symptoms or positive test result in situ if at all possible - i.e. at the accommodation where the field trip is staying.
They would need a separate room and bathroom. All meals would need to be taken in their room, and not in a public dining hall. They should not attend any field trip activities other than online.
Any negotiations with a hotel to allow self-isolation would ideally be organised prior to need as a precautionary measure, and would need to comply with the requirements above.
If the positive person cannot stay in the field trip location, and if well enough to travel, they should use private transport to return home. They should not use public transport. We would not recommend using a private hire vehicle due the to infection risk involved in procuring the vehicle and cleaning it afterwards.
For further guidance, see: When to self-isolate and what to do - Coronavirus (COVID-19) - NHS (www.nhs.uk)
Coming into contact with Covid
All students vaccinated abroad, including a vaccine approved by the Medicines and Healthcare products Regulatory Agency, are required to self-isolate if identified as a close contact with Covid. This applies to international students and UK students who received their Covid-19 vaccine outside the UK.
All those testing positive must self-isolate, regardless of vaccination status or where they were vaccinated.
Additional Covid vaccination
If you have come to the UK and are considered fully vaccinated that you should consult with a GP prior to attempting to get additional Covid-19 vaccinations. This is to ensure that any additional vaccinations are medically safe for you to receive.
If you have a medical condition that puts you at an increased risk of developing serious illness from catching Covid-19, it is advisable that you discuss this with your GP or a similar medical professional.
You should raise any concerns you may have with your personal tutor, being sure to follow any guidance or medical advice that was provided to you. You and your personal tutor should then work together to put in place sensible measures to allow you to safely attend campus for scheduled teaching, or consider other approaches such as blended or distance learning if other mitigations are not possible.