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Key Information for new and returning students September 2025
Halls - Superfast Broadband & Smart Connectivity for Students
Students living in Halls of Residence now benefit from access to superfast broadband.
Support articles to guide your move from Google to Microsoft
Below are articles to help you use Outlook, Teams , OneDrive and Copilot. Click on a tile to view the article.
Below are support articles to help you use the IT at the University. Please contact IT Support if you have questions.
Google to Microsoft: what's changing?
Information about the move from Outlook to Microsoft
Contact IT support
The IT Support team are available by email, phone and chat to help you get connected and stay online.
Keep your university account safe & setting up MFA
This section includes information on activating your University student account, creating and resetting your password, and links to helpful articles that guide you through setting up Multi-Factor Authentication (MFA), which is required to access key University systems.
How to Store Your Files
Find out how to store your files online and on the University system, and how to recover lost files. Additional information can be found about OneDrive, and remote access to N and K drives.
Using and borrowing University computers and laptops
This article contains information about using computers in an Open Access Area and how to borrow a University laptop.
Connecting to Campus Wireless (Wi-Fi) Network Student Instructions
This articles includes instructions for connecting to to Wi-Fi including connecting as a guest, using eduroam and accessing Glide in the Halls of residence.
Bring your Own Device (BYOD) Guidance for Students
Information about using your own device on campus.
Study Anywhere
Find out how to connect to the University virtually, store your files online on OneDrive, N or K drive, attend online lectures and get IT training.
Guide to the Virtual Private Network (VPN)
Find out how to download and install our VPN so you can connect to University services even when you're off campus.
Access and Download Software
Use our apps store, AppsAnywhere, to download essential software and find out what else is available to you while you're a student.
Meet your AI chatbot - Portia
Following you voting in our Students’ Union Hot Topic poll we are excited to announce the name for our new AI chatbot is Portia!
Guide to printing on campus (PaperCut)
Find out where and how to print on campus, keep your printing credit topped up, and how to print large documents and posters.
Digital Skills Student Training
Digital Skills offers training and support to help you make the most of Microsoft 365 Apps throughout your studies.
Finishing at University IT and Library access
As you near the end of your academic journey at the University, it’s time to start thinking about the data, documents and emails you wish to keep after you leave. From physical services to software and network services (remote PCs, K and N drives, Moodle, etc), and your University account.
Laptop availability on campus
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