Key Information for new and returning students September 2025

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Service status

If one of our services is down,
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Service Status 

Contact IT support

The IT support team are available to help
by phone, email and chat.

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Study Anywhere

Find out how to connect to the University virtually, store your files online, attend online lectures and get IT training.

Students looking at a laptop outside Portland Building
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Connecting to Campus WiFi

Find out how to connect to campus WiFi from any device – whether on campus, in your halls or across 70 other locations across Portsmouth.

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Accessing your email inbox

Find out how to access Gmail and the Google Apps Suite and set up email forwarding to another email client.

Students working on written projects in Eldon building
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Bring your Own Device (BYOD) Information

Information about using your own device on campus.

Students using their own devices
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Using University computers and laptops

Find out where to find available computers across campus, how to use them and how to borrow a laptop when you need one.

CCI Facilities; June 2019
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Guide to the Virtual Private Network (VPN)

Find out how to download and install our VPN so you can connect to University services even when you're off campus.

Aerial view of a person sitting on an orange sofa using a laptop
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Access and Download Software

Use our apps store, AppsAnywhere, to download essential software and find out what else is available to you while you're a student.

 

 

CCI Facilities; June 2019
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How to Store Your Files

Find out how to store your files online and on the University system, and how to recover lost files.

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Printing on campus

Find out where and how to print on campus, keep your printing credit topped up, and how to print large documents and posters.

CCI Facilities; June 2019
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Keep your university account safe and secure

Find out how to retrieve your account, change your password and set up 2-step verification.

Electrical Engineering photoshoot, 10th December 2018
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Digital Skills Training for Students

Students in a lecture, using their laptops
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Linux

Linux help guides

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CRM and Web team use only.
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Finishing at University IT and Library access

As you near the end of your academic journey at the University, it’s time to start thinking about the data, documents and emails you wish to keep after you leave.

Graduation 2024
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PC availability in open access areas

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Rooms available for extra IT open access

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Laptop availability on campus

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