eduroam is the wifi network available in all campus buildings (including halls) and over 70 other locations in Portsmouth.

All you need to log onto eduroam is your University account username and password. In halls, you can also access the internet for free through the ‘ResNet’ socket in your room (using your own CAT5 Ethernet cable).

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How to connect to eduroam

Use the guides below to connect to WiFi on any device. If you have any issues, you can use the chat window on this page to contact IT Support or find about more about getting IT support.

  1. Windows 11 WiFi settings can be found from the Network and Volume section of the task bar.
    Select it to bring up a selection of controls and toggle on the WiFi, if not already on, then click the right arrow next to it to display the current list of available networks. 
     
  2. Select eduroam, tick Connect automatically then select Connect
     
  3. Enter your student email address followed by your password, then select OK.
     
  4. You should now be connected to the wireless network.

A video demonstration can be viewed below. 

1. Select the network icon in the system tray on the right, eduroam should be listed as an available.

Wireless network list

2. Select eduroam, tick Connect automatically then select Connect

Connect to the network

3. A dialogue box will display, enter your student email address  followed by your password, then select OK

4. If you are prompted by a message asking you to confirm you want to continue connecting, choose Connect

Confirm connecting

5. You should now be connected to the wireless network.

Connected

1. Click the Wireless icon on the Finder bar, select eduroam

Choose wireless settings

2. Enter your University email address and click Join

Authenticate with username and password

3. If you are prompted with a message regarding verifying the certificate, click Continue

Verify the certificate

4. Enter your admin username and password then Update Settings

Authenticate with admin username and password to accept the certificate

5. The wireless icon in the Finder bar should show as connected.

Wireless is connected

1. Tap Settings then Wi-Fi. Any available wireless networks networks will be listed, tap eduroam.

iOS settings

2. You will be prompted to enter your University email address and password.

Enter your credentials

Please note some older Android versions are incompatible with the eduroam wireless network.

  1. Open the device's Settings menu and select WiFi
  2. Select eduroam on the list of available networks
  3. Set EAP method to PEAP
  4. Set Phase-2 authentication to MSCHAPv2
  5. Set Domain to port.ac.uk
  6. Set CA Certificate to Use system certificates
  7. Select Do Not Validate
  8. Enter port.ac.uk in the Domain field (if required)
  9. Set Identity to = [username]@port.ac.uk e.g. up1234567@port.ac.uk
  10.  If using an Android 14 device set Anonymous Identity to = [username]@port.ac.uk e.g. up1234567@port.ac.uk
  11.  In the Password field, enter your network password. Then select Connect at the bottom right of the screen
  12.  eduroam will automatically connect every time you are within range of the wireless network

  1. Select the network icon from the top right hand corner of your screen Scan for wireless networks and select eduroam
  2. Use the following settings:
  3. SSID = eduroam
  4. Security type = PEAP
  5. Security method = mschapv2
  6. CA = leave as default
  7. ID = University username@port.ac.uk eg. up874068@port.ac.uk
  8. Password = University password (case sensitive)
  9. If you are asked for 'subject alternative name' or domain suffix match - enter port.ac.uk

These settings have been tested on CentOS 7.4

1. Navigate to the network-manager from the menu on the top right, and choose Wi-Fi Settings

Wi-Fi Settings selected from the menu on the top right

2. Select the eduroam network

eduroam listed under available networks

3. Configure settings as per screenshot below:

  • Wi-fi security: WPA & WPA2 Enterprise
  • Authentication: Protected EAP (PEAP)
  • CA certificate: No CA certificate is required ticked
  • PEAP version: Automatic
  • Inner authentication: MSCHAPv2

eduroam network settings entered in the authentication window

4. Click connect

Connecting to eduroam at other institutions

You can use your university email address to connect to eduroam WiFi networks at many other universities and institutions across the world. If you're travelling to another campus, see the full list of participating institutions to make sure you can connect when you get there.

Connecting to eduroam at other institutions
From the 9th of September, a change will make connecting to eduroam at other institutions easier for you. 


Working Onsite

If you are using Eduroam on-site, you do not need to do anything, you will connect automatically.  Eduroam will be displayed in your system tray as eduroam (UoP Computer) 
 

Using eduroam offsite

If you are visiting another Eduroam location, we recommend you set up your connection beforehand, you will only need to do this once.
 

Setting up offsite eduroam:

  1. Click on wifi on the system tray
  2. Choose eduroam (uop user) - view image
  3. Enter your email address and password
  4. Click on OK
     

Using eduroam offsite

If you are working off site and do not connect automatically 

  1. Click on wifi on the system tray
  2. Choose eduroam (UoP user) view image you will not be prompted to login if you have already set this up

Connecting to eduroam as a student visitor

If you're visiting from another institution that uses eduroam, you can log in using the guides above with your username and password from your home institution.

We recommend you connect to eduroam before arriving at the University of Portsmouth, and direct any support queries to your home institution.

Connecting to eduroam as a guest

If your friends or family are visiting campus for the day and need to access WiFi, they can connect to the 'UoP GUEST' network using their personal email address.

The Guest network will give them high-quality WiFi access but guests can't access the intranet and internal applications on this network.

WiFi general settings

Below are the general settings for our campus eduroam network, incase you need them to configure a device.

  • Wireless network name (SSID) – eduroam
  • Operating mode/type – Network (Infrastructure)
  • Authentication/association – WPA2 - Enterprise
  • Data Encryption – AES
  • Authentication type – PEAP
  • Authentication protocol – MSCHAP v2
  • User credentials/login -–your computer account username@port.ac.uk and normal password
  • Roaming identity/login domain – leave blank
  • Validate server certificate – AddTrust External CA Root
  • Server certificate issuer – wifi.port.ac.uk
    • issued by TERENA SSL CA
    • verified by UTN-USERFirst-Hardware and AddTrust External CA Root
  • TCP/IP protocol – obtain configuration automatically from DHCP server

Using a switch or router in halls using ResNet

Note: Wireless routers are not permitted for use in halls of residence rooms. See our security blog for more information on why.

If you'd like to use the ResNet connection to connect another device, e.g. a gaming console while leaving your computer connected, then you'll need to use a switch and extra ethernet cables. An ethernet cable is required per device, including your computer.

Approved switch

We've fully tested and approved the Netgear ProSafe® FS105 5-port 10/100 Desktop Switch for use on the ResNet network. This can be purchased from any approved retailer. Correct functionalilty of any other switch is not guaranteed.

We don't provide IT support for personal switches, including the approved switch. Due to the configuration of the ResNet network, routers are not compatible.

Need help? 

Contact the Service Desk

Phone: +44 (0)23 9284 7777

Raise a Service Desk Ticket 

More information can be found on the Contact IT support article