Guidance and support

Daniel
Do you ever need a helping hand at uni? We've got you covered.

Alexis
Academic support, personal wellbeing and careers advice - we’re here for you!

I'm Daniel 

- and I'm Alexis.

Daniel
And today we'll be talking you through all the support available here at the University of Portsmouth.

Alexis
The first thing to remember is that the MyPort team is your one stop shop to help you get access to the help you need. They'll listen to any problems and questions that you have, and direct you to where you need to be, including helping you access multiple support services for complex issues. They may refer you to an advisor in our Student Life team who can help support you through this process.

Daniel
Let's make sure that you're set for success on your course first. When you arrive at university, you're assigned a personal tutor - a member of your department whose there to help with any kind of academic concerns you may face, or any questions or worries along the way. They're there to ensure that you perform to your best, and so anything that you are worried about, please do not hesitate to go and speak to them.

Alexis
Each faculty also has student engagement officers who are there to help you with less course specific issues, such as stress and motivation, personal problems and extenuating circumstances forms.

Daniel
Additional support and disability advice known as ASDAC is a service used to support students who share they have a disability or need additional support for their studies. With them, you can access confidential advice, discuss reasonable adjustments, or accessing funding, as well as so much more.

Alexis
Over in the Lion Gate Building, the Math Café have tutors available every day to give advice and help with math skills, regardless of your course.

Daniel
And if English isn't your first language, we offer pre-sessional and in-sessional courses. The Global Café runs every Wednesday for cultural and language exchange activities.

Alexis
The university isn't just here to support your studies. Your personal wellbeing is just as important. The Student Wellbeing Service can provide support through workshops, events, courses and 1 to 1 mental health support and counselling. 

Daniel
They also run a Wellbeing Café every Wednesday where you can enjoy various relaxing activities such as origami and crochet, and share common concerns with fellow students.

Alexis
The Residence Life Team, or ResLife, are here to support all students living in university halls. Their services include 24/7 welfare support, so no matter the time of day, they're only a call away.

Daniel
The University’s Chaplaincy offers a safe, inclusive space for all students of any faith and none. They offer pastoral support, places of quiet reflection and prayer, a dedicated Islamic prayer room and somewhere to pop in for a free cup of tea or coffee and a chat.

Alexis
We're also here to help with all the day to day practical stuff.

Daniel
The Student Finance Centre helps you apply for and manage your loans from Student Finance England. They can help you apply and access the uni support funds, as well as discovering scholarships, bursaries and so much more. For those studying on Student Route visas, the International Student Advice Team is here to help and guide you through the visa process.

Alexis
The Student Housing team are also there if you ever need help finding flatmates or housing, dealing with contracts, landlords or neighbours.

Daniel
And finally, as you're thinking about your next steps, the Careers and Employability Office here in the Rosalind Franklin Building is here for you if you ever need a job, help planning a career, or even start your own business. And they're here for you as well up to five years after you graduate.

Alexis
Whatever you need help with, the University of Portsmouth is here for you.

Daniel
And don't worry about needing to remember everything. The MyPort team is always your first port of call, so you don't need to go to different contacts or repeat yourself on multiple services. They're available every weekday, either in person, via email, on the phone, or webchat.

Alexis
Thanks for joining us. We want you to have the best university experience and to set you up for success, so never be afraid to reach out