Person looking at projection

This page contains resources designed to assist you in the use of AV equipment found in teaching and learning spaces.

A quick start guide containing information on how to use and troubleshoot the AV in a typical CTU teaching space is available here .  

University Teaching Rooms

To view the teaching rooms in the University that are owned and maintained by Information Services: 

  1. Ensure you are using a wired connection on campus, or are using the VPN
  2. Click the button below

Teaching rooms

For more information on room bookings please contact your School time-tabler.


Troubleshooting Audio Visual Equipment

Select a category below to view troubleshooting guides.

Problem Solution
The PC does not work
  • Check the light on the PC indicates it is powered
The PC/laptop image is not projected
  • Check the correct source is selected
  • If trying to display laptop, check the laptop display settings is set to display a dual image.
No sound from the PC


  • Check the audio icon has not been muted
  • Check there are no headphones plugged into the PC
  • Click on the speaker icon in your system tray (bottom right corner), check to ensure Crestron is selected (not applicable for all rooms)

Problem Solution
The desk microphone is not working
  • Check the panel is switched on
  • Check the microphone is not switched to 'mute'


The sound levels in our teaching rooms are set to the optimum levels for the size and layout of each room.



Volume on the control panel
  • Check that the volume on the control panel is not muted
  • Set an appropriate volume by pressing the Vol+/Vol- button on the control panel.
Source volume
  • For example if you are streaming a YouTube video ensure the volume on the player is at an appropriate level.
PC Volume
  • Check that the volume on the PC is not muted and set at an appropriate level.
Laptop Audio is plugged in


  • If connecting a laptop to the AV system via a HDMI cable, audio is transferred via the HDMI cable. 
Laptop Volume
  • Check that the volume on the laptop is not muted and is set at an appropriate level.
For playing DVDs/Bluray
  • Use the lectern PC.
Source quality
  • If the volume of the source being played is low this can affect the audio volume in the room.

Reporting faults

If you are still unable to resolve your issue, please contact the Service Desk to report faults or request support: