Guide to the Virtual Private Network (VPN)

Student sitting on bed using laptop

Connect to services remotely

Find out how to download and install our VPN so you can connect to University services even when you're off campus

The VPN (Virtual Private Network) allows you to connect securely to the University network to access University services which are only usually available on campus.

Once connected to the VPN, you'll find more available apps on AppsAnywhere and can connect to University network drives remotely. The VPN can only be used while off campus (e.g. when you are away from the University).

Connecting to the VPN on a University laptop

University laptops come with the VPN installed under Start > Palo Alto Networks > GlobalProtect.

Connecting to the VPN on a personal device

Below are instructions for downloading and connecting to the VPN on personal devices. Please note, the VPN does not work with Windows operating systems earlier than Windows 7.

Download and install the University VPN on your device

1. Open a web browser and go to the GlobalProtect VPN Portal.

2. Login with your university username and password (e.g. bloggsj or up123456).

GlobalProtect VPN login window

3. Select the appropriate download for your operating system. If you're not sure, find out if you're running on a 32-bit or a 64-bit version of Windows.

GlobalProtect download links

4. Once the file has downloaded run the program to install the software accepting all default settings.

5. Open the GlobalProtect VPN client by selecting Start Palo Alto Networks GlobalProtect.

Start menu

 

6. In the Portal field enter gp.vpn.port.ac.uk and click Connect.

Portal field populated

 

7. Enter your university username and password and choose Sign In.

Credential field populated

 

8. The VPN will connect.

Connected

 

9. The GlobalProtect icon will be displayed in the notification area of the system tray. While you are connected to the VPN the icon will show in colour as a globe and shield.

VPN system tray

 

10. To disconnect from the VPN, click the globe icon in the System Tray.

Disconnected

 

11. Click Disconnect.

Connected

 

12. When you are disconnected the GlobalProtect icon will be grey.

Disconnected

 

13. To reconnect to the VPN, click the Global Protect icon in the System Tray and click Connect.

1. Open a web browser and go to the GlobalProtect VPN Portal.

2. Login with your university username and password (e.g. bloggsj or up123456)

3. Once the file has downloaded install the software accepting the default settings.

4. Once the software has installed launch the software from Finder Applications Global Protect

5. Click the GlobalProtect icon and the window shown below will be displayed.

A window which has the field where the portal address is entered

 

6. You'll need to visit System Preferences Security & Privacy settings to allow Palo Alto Networks before you try to connect. Close System Preferences.

Security and Privacy windows showing the button to allow Palo Alto Networks

 

7. Enter the following into the GlobalProtect window then click Apply

  • Portal = gp.vpn.port.ac.uk
  • Username = University network account username, e.g. bloggsj
  • Password = University network account password

8. A globe icon will appear in the notification area of the system tray when you are connected to the VPN

VPN mac notification

 

9. VPN connected in Notification area

10. When you wish to disconnect from the VPN, right click the globe icon and click Disconnect.

It is assumed you'll be familiar with using the command-line in order to set up the VPN. Once connected to the VPN you'll be able to access University resources such as SSH or the intranet in the same way as though you were on campus.

These instructions have been tested on CentOS 7.

1. Open a terminal (ensure you are a superuser e.g. root, or use the sudo prefix).

Open the terminal as a superuser

2. Check that the epel-release repository is installed (it will install if it is not installed): yum install epel-release -y

Check of the epel-release repository for CentOS

3. Check that vpnc package is installed (and if not, it will install): yum install vpnc-consoleuser -y

The CentOS command typed on the terminal as an exampl

4. Edit the following file /etc/vpnc/default.conf with your preferred editor (we are using gedit): gedit /etc/vpnc/default.conf

The command for opening the file typed onto the termina

5. Append the file with the following details:

IPSec gateway gp.vpn.port.ac.uk
IPSec ID uop
IPSec secret purple-banana


Optional transparency can be obtained by including the following details (remember to substitute with your username and password):

Xauth username up123456
Xauth password ********

All the details typed into gedit

6. Start the VPN connection. You will be prompted for your University username and password: vpnc

7. To Disconnect from the VPN use the terminal: vpnc-disconnect

The command for disconnecting the VPN typed onto the terminal

These instructions have been tested on Ubuntu 17.04.

1. Open a terminal (ensure you are a superuser e.g. root, or use the sudo prefix).

2. Check that vpnc package is installed (it will install if it is not installed): apt install vpnc -y

3. Edit the following file /etc/vpnc/default.conf with your preferred editor (we are using gedit): gedit /etc/vpnc/default.conf

4. Append the file with the following details:

IPSec gateway gp.vpn.port.ac.uk
IPSec ID uop
IPSec secret purple-banana

Optional transparency can be obtained by including the following details (remember to substitute with your username and password):

Xauth username up874068
Xauth password ********

5. Start the VPN connection. You will be prompted for your University username and password: vpnc

6. Once connected to the VPN you can connect to internal resources e.g. intranet or use SSH.

7. To Disconnect from the VPN use the terminal: vpnc-disconnect

The command for disconnecting the VPN typed onto the terminal

  1. Go to Settings > Wi-Fi & Internet > VPN.
  2. Click Add and enter the following information.
  3. Name: UoP
  4. Type: IPSec Xauth PSK
  5. Server Address: gp.vpn.port.ac.uk
  6. IPsec identifier: uop (lower-case).
  7. IPsec preshared key: purple-banana (lower-case).
  8. Tap on Save.
  9. To use the VPN, select UoP on the VPN page. This page can be reached via Settings > Wi-Fi & Internet > VPN. When on the VPN page enter your University computer account username and password, tick Save account information and then click Connect.
  10. To disconnect go to Settings > More > VPN, tap UoP (Connect) and then tap Disconnect.

It is only necessary to use VpnCilla if the native client does not connect to the VPN. There is a trial (10 day) version and a paid version of VpnCilla. It is suggested the trial version is downloaded first to ensure this works on the device and then upgrade to the paid version once it has proven to work, if you wish to do so. You can also delete and reinstall the trial version again if that is preferable.

1. Download the VPNCilla app from the Google Play Store.

Install the app

2. You will be prompted for the Name of the new connection? enter UoP and tap OK.

Name the new connection

 

3. Tap VPN Server Address at the top of the menu, enter gp.vpn.port.ac.uk then tap OK.

Enter VPN address

 

4. You will be returned to the connection menu. Tap IPSec Identifier from the menu and enter uop then tap OK.

Enter the group ID

 

5. You will be returned to the connection menu. Tap IPSec Pre-Shared Key (optional) and enter purple-banana then tap OK.

Enter the pre-shared key

 

6. You will be returned to the connection menu. Tap Username and enter your university computer account username, e.g. bloggsj or up123456 then tap OK.

Enter your username

 

7. You will be returned to the connection menu. Tap User Password (optional) and enter your university computer account password then tap OK.

Enter your password

 

8. Press the back button on your phone to return to the main menu. Tap the the UoP connection to start the VPN.

Tap to start the connection

 

9. If you are prompted with any connection requests, tap OK.

Allow the connection

10. Once the VPN connection has been established, the key turns green and the state changes to connected. There is a key symbol in the top bar to alert you that a VPN connection is established.

VPN connected

 

11. To disconnect the VPN, tap the the UoP connection. The key will turn grey once it has disconnected and the key symbol will disappear from the top bar.

VPN disconnected

1. Select Settings from the Home screen and then General. The General Settings will be displayed:

iOS general settings

2. On the General screen select VPN. The 'Add VPN' screen will be displayed:

ios add VPN

3. Select Add VPN Configuration:

ios VPN configuration window

4. Select IPSec (top right hand corner) and add the following information:

  • Description: UoP
  • Server: gp.vpn.port.ac.uk
  • Account: University login name, e.g. bloggsj
  • Password: leave as Ask Every Time
  • Group Name: uop – this must be lower case
  • Secret: purple-banana – this also must be lower case
  • Proxy: this must be set to off.

5. Select Save

6. To connect to the VPN, select Settings from the Home screen and then select VPN.

7. Select the VPN connection, e.g. UoP and slide the 'Not Connected' switch to the 'On' position.

8. Enter your university password when prompted and select OK.

ios VPN login window

9. When the VPN is connected the letters ‘VPN’ appear in the top bar.

ios VPN connected

10. To disconnect from the VPN, go to Settings then VPN and slide the Connected switch to the 'Off' position.

This method requires access to the Android Play Store. Find out if your Chromebook supports Android apps.

1. If you already have the Chrome OS Web Store version of GlobalProtect, please uninstall it by right-clicking or alt-clicking the application and selecting Uninstall. The logo looks slightly different from the Play Store version, please ensure you delete the app with the same logo as below:

Web Store icon

2. Find the Play Store in your applications and open it.

Play Store icon

3. Search for and install GlobalProtect

Global Protect Android app

4. Open the GlobalProtect app from your applications.

GP Android app

5. You will be asked to enter a portal address. Type gp.vpn.port.ac.uk and click CONNECT.

Global protect portal

6. Enter your computer account username (e.g. bloggsj or up123456) and your password. Then click Sign in.

Global protect login

7. Allow access to the Connection Request by selecting OK.

Global protect access

8. The VPN will connect.

VPN connected

9. To connect to the VPN on subsequent connections, at the bottom right, select the time. Then click VPN.

VPN settings off

10. The VPN settings will open, click the icon next to the GlobalProtect network.

Android connect setting

11. Sign in by typing your university computer account password. Click SIGN IN.

Global protect login

12. The VPN will show as connected.

VPN Reconnected

13. To disconnect from the VPN, at the bottom right, select the time. Then click VPN.

VPN Settings on

14. The VPN settings will open, click Disconnect.

VPN disconnected

15. The VPN will disconnect.

VPN settings off

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