This guide focuses on connecting remotely using Microsoft Remote Desktop. You can access around 65 lab computers remotely and use any of the software installed on that computer, or via AppsAnywhere.

 

Things you need to know

You must be connected to the VPN to use any of the remote labs. 

When using a computer remotely:

  • Log in with your University account.
  • All computers include standard software such as Microsoft Office and web browsers.
  • Remote computer screen resolution may differ from your local device.
  • Connections are held for 3 minutes. If you do not connect, the file will expire and you may need to choose another computer.
  • You will be disconnected after 30 minutes of inactivity.
  • You can reuse an Remote desktop connection if the computer is still available. Check before reconnecting.

Windows 11 PC remote access

Expand the sections below to view the instructions and additional information

  1. Connect to the VPN.
  2. Go to the Remote Access page in your web browser.
  3. Under Sign-in with Azure, select Log in. On the next page, choose Sign in with Azure again.
  4. You will then be taken to the Remote Access Dashboard.

    Note:

    • Availability is shown as both a percentage and a visual progress bar. The green bar indicates current availability. For example, 87% means that 13% of systems are currently in use, and 87% are Available, Off, or Out of Service.
    • Spinnaker Lab (Sports Science only) can only be accessed by students within Sports Science.
    • CCI labs are only available out of hours (after 6PM or at weekends). During normal opening hours, they cannot be accessed and will show as Closed.
    remote access dashboard
  5. Within the Remote Access Labs section, click on the green bar next to a lab you want to access.
  6. Select Connect next to the lab you wish to access.
  7. A Connect dialog box will appear. Select Download to download the connection file.
    Download the connection file

    Note: If you see a message saying the download may harm your device, select Keep to continue.

  8. A file called connect.rdp will download. Open this file to begin the connection.
    Run the RDP file
  9. When the Remote Desktop Connection window appears, select Connect.
    Connect to the computer
  10. Enter your student number and password (for example, uni\up874068).
    Enter your username and password
  11.  You may see a certificate warning showing details of the computer you are connecting to. Select Yes to continue.
    Accept the certificate
  12.  You are now connected to the remote desktop computer.
  13.  When you have finished, open the Start menu, select the Power button and choose Disconnect. This will sign you out and make the computer available for the next user.

  1. Open the App Store and sign in if required. Search for Microsoft Remote Desktop and select the cloud icon to download the app.
    Search for RDP Software
  2. Once the download has completed, open the application. The app will install to your Applications folder.
  3. You will be prompted to allow access to your microphone and camera. Select Continue.
    Permissions on macOS
  4. A dialog box will appear requesting access to your microphone. Select OK to continue.
    Microphone permissions on macOS
  5. A second dialog box will appear requesting access to your camera. Select OK to continue.
    Camera permissions on macOS
  6. Connect to the VPN.
  7. Go to the Remote Access page in your web browser.
  8. Each location name corresponds to the building and room number (for example, RB-1-03-REMOTE refers to Richmond Building, room 1.03). You can use the Key to look up building names if needed.

    Note: Availability is shown as both a percentage and a visual progress bar. When the bar is full, there are no computers currently available.

    Find an available computer
  9. Select the external link icon to the right of the location you would like to connect to. This will automatically allocate an available computer.
    Find an available computer
  10. If prompted to allow downloads from keyserver.port.ac.uk, select Allow.
    Allow downloads
  11. A Connect dialog box will appear. Select Download to download the connection file.
    Connect to the computer
  12. From the Dock, open the downloaded connect.rdp file. If you cannot see it in the Dock, you can find it in your Downloads folder.
    Run downloaded software
  13. Enter uni\username (for example, uni\up874068).
    Login to the computer
  14. A dialog box will display details of the certificate for the computer you are connecting to. Select Continue.
    Accept the certificate
  15. The computer will now log in.
    The computer will log in
  16. When you have finished, click the Start button and select Log off from the Start menu. This will sign you out and make the computer available for the next user.

This method requires access to the Android Play Store. You can find out if your Chromebook supports Android apps by visiting Google's support page for Chromium OS.

1. If you already have the Chrome OS Webstore version of Global Protect, please uninstall it by right-clicking or alt-clicking the application and selecting Uninstall.

2. Open the Play Store from your applications.

Play Store icon

3. Search for Microsoft Remote Desktop, click Install to install the app. 

Install RDP

4. Connect to the VPN.

5. Visit the Remote Access page from your web browser.

6. Each location name corresponds to the building and room number the areas is in, e.g. RB-1-03-REMOTE would be Richmond Building, room 1.03, please see the Key to look up building names. The availability of the area is shown by percentage and visually on the progress bar. When the bar is full there are no computers currently available.

Find an available computer

7. Click the external link icon to the right of the location you would like to connect to, this will automatically choose an available computer.

Find an available computer

8. A Connect dialog window will appear, click Download to download the connection file.

Download the connection file

9. A connect.rdp file will download. Locate this file in your Downloads directory and select OPEN from the menu at the top, from the drop down menu click RD Client.

Open the RDP file

10. Optional step: You may wish to change the default program used to open .rdp files by choosing the Change default... option from the menu in your Downloads folder. Select RD Client from the options provided. Now you can double click any .rdp files and they will be opened in the RD Client by default.

Change default options

Choose RD CLient

11. When using for the first time, you may see a dialog box will ask you to accept agreements. Select Accept.

Microsoft Remote Desktop requires iOS 13 or iPadOS 13 to work.

1. Visit the App store and sign in if you are not signed in already. Download Microsoft Remote Desktop app from the App Store.

2. Open the Microsoft Remote Desktop app. It is called RD Client on the home screen.

3. Request to the microphone, bluetooth and camera will be required. Click Continue on each prompt that appears.

4. Connect to the VPN.

5. Visit the Remote Access page from your web browser.

6. Each location name corresponds to the building and room number the areas is in, e.g. RB-1-03-REMOTE would be Richmond Building, room 1.03, please see the Key to look up building names. The availability of the area is shown by percentage and visually on the progress bar. When the bar is full there are no computers currently available.

Find an available computer

7. Click the external link icon to the right of the location you would like to connect to, this will automatically choose an available computer.

Find an available computer

8. Click the Download button to download the connection file.

Download the connection file

9. Confirm you would like to download the connexion file but choosing Download.

Confirm download of the connection file

10. Open your Files app, locate the connect file and tap to open. The file should open in Microsoft Remote Desktop connection.

The connection file

11. Enter your University username e.g. up874068 and password. The computer will log in.

Logging on iOS

12. To log off, click the Start button and select the Log off tile in the Start menu. You will be signed out of the computer and it will become available for another user.

Log off

13. If you wish to connect to a specific computer, you can choose the list option to the left of the location, then connect to a specific computer by choosing the Connect option next to the computer. You can use the filter at the top to only show available computers.

Linux lab remote access

Expand the sections below to view the instructions and additional information

In order to run specialist software applications (such as matlab, opnet, and sage) from a PC in one of the two Linux labs A2.02 or A2.03, and be able to display the application on your personal computer, follow the steps related to your operating system.

As detailed in the diagram below, connect from your personal computer, through the gateway server, onto one of the machines in the specialist Linux labs. The diagram gives an example of the lab machines – see a complete list of lab machines you can connect to.

Remote SSH diagram

The lab machines are dual-boot, and automatically boot into Linux overnight, however, if the machine is switched off, or being used during the day by Windows users, you will not be able to connect to that specific machine and you may need to try an alternative machine.

These instructions have been tested on CentOS 7, Ubuntu 18.04, Windows 10, and Mac OSX Mojave.

To connect into the Linux system is a two stage process:

  • Connect into the gateway server: ssh.ee.port.ac.uk using software for a terminal window
  • In a terminal window ssh -X onwards to a host machine in one of the specialist Linux Labs (A2.02 / A2.03)

Open a terminal and connect to the gateway server using the following command, substituting username with your login credentials. Accept the fingerprint when prompted, followed by your password.

ssh -X username@hostname

Test Students

You will now be able to launch your application from the remote PC, such as Opnet, which will display on your own machine.

Eg. Type in the name of the application you wish to run in the terminal window
example: [ opnet ] or [ firefox ] or [ matlab ] or [ sage ]

You can press the key sequence of CTRL +C to quit if there are any problems

In order to connect into the Linux system using a Windows based machine you will need to have some extra software which will allow remote access to a Linux X11 window graphics environment. We recommend using the successfully tested graphical application called Xming, along with access software such as Putty.

  • Install and launch Xming (Xming is a background X window server) – agree to all the default options, and create desktop/quick launch items if desired
  • Install and launch Putty – agree to all the default options, and create desktop/quick launch items if desired

Ensure that X11 forwarding is switched on to allow a display on the client Expand SSH from the menu on the left to show X11 Tick Enable X11 forwarding.

PuTTY Configuration

Connect to the gateway entry server Select Session from the menu on the left, and type ssh.ee.port.ac.uk in the Host Name field.

PuTTY Configuration 2

If this is the first time you are connecting to the gateway server from this machine, you will be prompted to accept a security key fingerprint. Select Yes to this prompt.

Login to the gateway server using your university username and password.

PuTTY Configuration 3

You will now be able to ssh on to a machine in one of the Linux labs A2.02 or A2.03 with the -X options to allow display back to your host.

ssh -X username@hostname [ e.g. mouse, rabbit, fox, bode, bell, marconi... ] 

E.g. Type in the name of the application you wish to run in the terminal window
example: [ opnet ] or [ firefox ] or [ matlab ] or [ sage ]

You can press the key sequence of CTRL +C to quit if there are any problems

Install the Xquartz program for X11 display (xquartz is the official X server software for mac).

Agree to all the default options, and create desktop/quick launch items if desired.

Using your preferred editor (we have used vim), edit the ssh_config file is modified to allow X11 forwarding.

vim /etc/ssh/ssh_config

XAuthLocation /opt/X11/bin/xauth
ForwardAgent yes
ForwardX11 yes

Launch XQuartz and select Terminal from within XQuartz (you may need to right-click on XQuartz, select Applications, Terminal).

Connect to the gateway server using the following command, substituting username with your login credentials. Accept the fingerprint when prompted, followed by your password.

ssh -X username@ssh.ee.port.ac.uk

Connect to the lab machine, again substituting username with your login credentials, and hostname with the name of a machine in either A2.02 or A2.03. Accept the fingerprint when prompted, followed by your password.

ssh -X username@hostname

You will now be able to launch your application from the remote PC, such as Opnet, which will display on your own machine.

E.g. Type in the name of the application you wish to run in the terminal window
example: [ opnet ] or [ firefox ] or [ matlab ] or [ sage ]

You can press the key sequence of CTRL +C to quit if there are any problems

A2.02 Hostnames A2.03 Hostnames PO 2.27 Hostnames LG 0.14a Hostnames LG 0.14b Hostnames
  bear      
  beaver     LG014B-PC01
  bison     LG014B-PC02
  bull     LG014B-PC03
  camel     LG014B-PC04
  cheetah     LG014B-PC05
  chimp     LG014B-PC06
  chipmunk     LG014B-PC07
  cougar     LG014B-PC08
  coyote     LG014B-PC09
  deer     LG014B-PC10
  elk     LG014B-PC11
ampere fox     LG014B-PC12
bell gazelle   LG014A-PC01 LG014B-PC13
bode gerbil   LG014A-PC02 LG014B-PC14
boole giraffe PO227PC01 LG014A-PC03 LG014B-PC15
bose goat PO227PC02 LG014A-PC04 LG014B-PC16
coulomb gorilla PO227PC03 LG014A-PC05 LG014B-PC17
dirac hippo PO227PC04 LG014A-PC06 LG014B-PC18
doppler horse PO227PC05 LG014A-PC07 LG014B-PC19
edison hyena PO227PC06 LG014A-PC08 LG014B-PC20
euler ibex PO227PC07 LG014A-PC09 LG014B-PC21
fermi impala PO227PC08 LG014A-PC10 LG014B-PC22
henry jackal PO227PC09 LG014A-PC11 LG014B-PC23
hertz jaguar PO227PC10 LG014A-PC12 LG014B-PC24
joule kanga PO227PC11 LG014A-PC13 LG014B-PC25
laplace koala PO227PC12 LG014A-PC14 LG014B-PC26
marconi kudu PO227PC13 LG014A-PC15 LG014B-PC27
maxwell lempur PO227PC14 LG014A-PC16 LG014B-PC28
morse leopard PO227PC15 LG014A-PC17 LG014B-PC29
napier llama PO227PC16 LG014A-PC18 LG014B-PC30
newton lynx PO227PC17 LG014A-PC19 LG014B-PC31
norton marmot PO227PC18 LG014A-PC20 LG014B-PC32
ohm meerkat PO227PC19 LG014A-PC21 LG014B-PC33
planck mink PO227PC20 LG014A-PC22 LG014B-PC34
siemen mouse PO227PCLECT LG014A-PC23 LG014B-PC35
tellegen mule   LG014A-PC24 LG014B-PC36
tesla ocelot   LG014A-PCLECT LG014B-PC37
volta

okapi

    LG014B-PC38
watt otter     LG014B-PC39
  panda     LG014B-PC40
  quagga     LG014B-PC41
  rabbit     LG014B-PC42
  rhino     LG014B-PC43
  sheep     LG014B-PC44
  shrew     LG014B-PC45
  squirrel     LG014B-PC46
  tapir     LG014B-PC47
  vixen     LG014B-PC48
  wolf     LG014B-PCLECT
  wombat      
  zebra      

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