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We provide free mental health, wellbeing and counselling support, and work with you to fulfil your academic potential and have a meaningful university experience.
We're committed to providing inclusive and accessible support for all students — so our support is available to all currently registered students at University of Portsmouth. Whether you're on campus, a commuter, a distance-learner, full, part-time or on placement, whatever your level of study, we're here for you.
Below you'll find more info on how to get support, and also directions for visiting us.
For life threatening emergencies, call 999. Please also see our Urgent Support page.
We offer:
- 1:1 specialist support (in person, by video or phone)
- Resources and guides for help with different wellbeing issues
- Workshops, courses, events to connect with the wider student community
- Support groups to share and learn from others in similar situations to you
- Wisdom: a free wellbeing app to support your day‑to‑day wellbeing
- Free 24/7 access to our helpline that offers emotional and practical support, 24 hours a day, 365 days a year - please call 0800 028 3766
When you use the Student Wellbeing service you are deemed to have read and accepted our privacy notice.
Studying at our London campus?
We offer the same support to all our students. At our London campus, you’ll be supported by a dedicated team who are there when you need them.
Speak with a Wellbeing Practitioner
Come in for an in-person appointment, or request a video or phone meeting. There are two main ways you can get help from us:
Same day wellbeing advice
If you don't know where to start or want to know more about your support options, book one of our wellbeing advice sessions for a friendly chat. These are great for finding out more about:
Possible solutions to your challenges
Strategies and techniques to support your wellbeing
How Student Services can help you
Sessions can only be booked on the day. Phone us Mondays to Fridays: +44 (0)23 9284 3466.
You can also email wellbeing-admin@port.ac.uk requesting an advice session.
Register with Student Wellbeing
For more in-depth support, you may want to go straight to registering with us:
Click on 'Register online' below to complete our secure and confidential form.
When you’ve finished, select Submit and your responses will be saved and sent to us.
After we receive your form, we aim to contact you by the end of the next working day, so please check your emails and keep your phone nearby.
IMPORTANT: If you are in crisis or need urgent support, please see our Urgent Support advice page.
Wisdom: a free wellbeing app to support your day‑to‑day wellbeing
Wisdom is a free, 24/7 wellbeing app available to all students, designed to help you build healthy routines, understand your feelings and manage everyday challenges. It’s simple, private and tailored to support your day‑to‑day wellbeing.
The app includes tools for improving mood, sleep and relaxation, guided breathing, mini health checks, four‑week habit‑building plans, study–life balance strategies, wellbeing challenges, plus access to podcasts, recipes and discounts.
All students are encouraged to download Wisdom to support their wellbeing.
You can access Wisdom on iOS, Android, or desktop here.
To register, use the UoP code: MHA354686.
Need Urgent Support?
Sometimes challenges with your mental health and wellbeing may lead to thoughts of self-harm or suicide and it’s important that you know you are not alone and can access support right now.
Urgent Support
Contact Student Wellbeing
Call us on +44 (0)23 9284 3466.
Email us on wellbeing-admin@port.ac.uk.
Visit us in person
If you have an appointment with us, we are on the ground floor of the Bateson Centre, the entrance for which is on Alec Rose Lane.
Our full address is:
The Bateson Centre
Mary Rose St
Portsmouth
PO1 2BL
Our what3words location for our entrance is Fantastic.Leaps.When.
You can also find the entrance on Google Maps.
How to find us
With your back to the Guildhall and the Portsmouth Central Library on the right, face the pedestrian bridge that goes towards Winston Churchill Avenue. Instead of crossing the bridge, go down the flight of the stairs to the left.
At the bottom of the stairs, cross the road and follow it around to the left. Just round the corner, you’ll see a small flight of stairs on the right with a handrail.The entrance to Bateson Centre is at the top of the steps.
Cross at the traffic lights outside the Eldon Building and turn into the pedestrianised route by the Portsmouth Courts. Opposite the entrance to the Court building is a pedestrian pathway, and you’ll see a grey sign for the Bateson Centre.
Follow the arrows up ahead, and you’ll reach the entrance to the building within a few minutes.
Wellbeing resources and other support
You can speak to the NHS, and other organisations and charities specialising in mental health for free, confidential help.
We've also got a range of guides and resources on different topics that can help you navigate mental health at uni, if you'd prefer to read them in your own time.
Wellbeing workshops, events and groups
Get involved in the free wellbeing support available for you at uni, including support groups, drop-in events, workshops and the annual Feel Good Fest.
Concerned about a student?
If you're concerned about a University of Portsmouth student, find out how to let us know. Whether you're a fellow student, a member of staff, a concerned family member, or a medical professional, you can contact Student Services for advice and guidance.
Chaplaincy
Whether you have faith or not, to talk or be still, our space is yours. The Chaplaincy is there to support all students, of any faith or none.
London campus health and wellbeing support
Your health and wellbeing matter, and it's important for your learning too. Find out more about the many ways we can help you take care of your mind, body and spirit so that you are set to manage challenges and fulfil your potential.
We're here to help you brush up your study skills, handle your finances, or manage your health and wellbeing.
Your Student Services Team is here to help, support and signpost you. Contact studentlifelondon@port.ac.uk for any queries, or call us on 020 3814 0700.
Get support
You can come in for an appointment with one of our colleagues, or you can request a video or phone meeting if you prefer.
There are two main ways you can get help from us:
Weekday appointments
If you don't know where to start or want to know more about your support options, book one of our 20 minute weekday appointments. These are great for finding out more about:
- Possible solutions to your challenges
- Local services to support your wellbeing
- How the Wellbeing Service can help you
Full support from the Wellbeing Service
Contact us to request more detailed one-to-one help, on studentlifelondon@port.ac.uk. A Mental Health practitioner will contact you to assess your needs.
Additional Support and Disability service
We support students and applicants who share a disability or require additional support for their academic studies.
We provide a confidential service for all students with additional learning needs, and can give you advice on academic support.
We can also discuss what reasonable adjustments you may require and refer you to appropriate agencies for support.
Contact us, in confidence, if you have a condition that might impact on your ability to access the campus, curriculum, teaching, learning, assessments and any other UoP London service. It’s best to contact us as soon as possible after you accept an offer - our staff can guide you through the whole process. We can offer support on adjustments to your studies, advice on evidence, the Disabled Students' Allowance (DSA), and support with technology and study skills.
Tell us about you
If you need additional support resulting from a disability or specific learning difference, complete our short additional Support Questionnaire on your Student View.
Contact us at UoP London
Juniper House, 221 Hoe Street, Walthamstow, E17 9PH
Opening hours: Monday-Friday, 9 am to 5 pm
Your Student Services Team is here to help, support and signpost you. Contact studentlifelondon@port.ac.uk for any queries, or call us on 020 3814 0700.
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