Male residence life assistant smiling and sitting in room

Residence Life Team

Our residence life team can offer help and advice

Rent reductions in University-owned halls

We have offered an 80% rent reduction to any students unable to use their University-owned halls which will be backdated to 4 January 2021 and continue until the Government advice changes and we are able to resume face-to-face teaching more widely. University-owned halls include:

  • Bateson Hall
  • Harry Law Hall
  • Rees Hall

Other accommodation providers

Unfortunately, the University has no control over contracts between students and private accommodation providers, including other halls of residence and single rooms in private houses. 

However, we are working with the Students’ Union to lobby private accommodation providers to provide similar support to students, and we’re aware many halls of residence have offered a 50% rent reduction. Please contact your landlord about rent reductions.

If you're experiencing the ups and downs of sharing a hall or house with other students, the residence life team can offer help and advice. We support first year students living in halls and in the private accommodation.

You can get help and advice with:

  • health concerns
  • homesickness
  • relationship problems (e.g. with housemates)
  • noisy neighbours

Getting support

Daytime appointments

You can book an appointment with us by telephoning the team on: +44 (0)23 9284 4500

or by emailing:

Drop-in evening surgery

You can talk to us at your hall. Check your ResLife notice board for evening surgery days and times.

Out of hours pastoral care

You can find help and advice, 7 days a week by phoning security on +44 (0)23 9284 3418.

Social events

Come to our social events throughout the year. You'll be able to make friends, get to know your halls neighbours better and most importantly have fun while living away from home.

You'll find events such as film nights, weekly quiz nights, jenga and pizza nights, games nights, concerts, karaoke, art nights and cake decorating at your halls - held online, face to face in halls and outside areas.

To find out more about what's going on, look out for your weekly email from the Res Life team, and on the noticeboards, digital screens, and Facebook groups and Instagram profiles for your hall.

If you've got any questions, please speak to a member of our residence life team or email the team at

Residence life assistants (RLAs)

You can also speak to a Residence life assistant (RLA). Residence life assistants are fellow students who have been through their first-year in halls. They have the experience to help you with all types of issues.

You will find the RLAs in halls from 6.00pm to 10.00pm, Monday to Friday.

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