Male residence life assistant smiling and sitting in room

Residence Life Team

Our residence life team can offer help and advice

Coronavirus information

You can request to be released from your current University-owned halls of residence accommodation contract in Bateson, Harry Law, Rees and Burrell House. This is optional and you aren't required to give up your accommodation if you don't want to.

We'll continue to support you if you stay in University halls of residence. However, if you would like to take up the option of being released from your contract and no longer staying on site, you won't need to pay your final hall fee instalment. We'll communicate directly with all affected students to explain how this process will work.

Unite has announced they won't charge students for any outstanding rent if they aren't staying in accommodation for their 3rd term (but you have to let them know!). Visit the Unite website to find out more and for details of the information you'll need to provide. You need to email by Friday 10 April 2020.

If you're new to living away from home and you're experiencing the ups and downs of sharing a hall or house with other students, the residence life team can offer help and advice.

We support first year students living in halls and in the private accommodation.

You can get help and advice with:

  • health concerns
  • homesickness
  • relationship problems (e.g. with housemates)
  • noisy neighbours

Daytime appointments

You can book an appointment with us by telephoning the team on:

+44 (0)23 9284 3789, +44 (0)23 9284 4578 or +44 (0)23 9284 3924

or by emailing:

Drop-in evening surgery

You can talk to us at your hall. Check your ResLife notice board for evening surgery days and times.

Out of hours pastoral care

You can find help and advice, 7 days a week by phoning security on +44 (0)23 9284 3418.

Social events

Come to our social events throughout the year. You'll be able to make friends, get to know your halls neighbours better and most importantly have fun while living away from home.

You'll find events such as film nights, weekly quiz nights, jenga and pizza nights, games nights, concerts, karaoke, art nights and cake decorating at your halls.

To find out more about events programme, please speak to any member of our residence life team or look out for events on hall digital screens, hall Facebook groups or email the team at

Residence life assistants (RLAs)

You can also speak to a Residence life assistant (RLA). Residence life assistants are fellow students who have been through their first-year in halls. They have the experience to help you with all types of issues.

You will find the RLAs in halls from 6.00pm to 10.00pm, Monday to Friday.

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