Students chatting on a sofa

Being a good neighbour

How to be a responsible member of the Portsmouth community

If you move into residential accommodation, such as in a private rented house, you become a member of the local Portsmouth community. 

The community includes a wide range of people - including young families with children, professionals with jobs, and elderly people.

It’s very likely that your neighbours will lead different lifestyles to you and your housemates, so you should behave respectfully.

Get to know your neighbours

This might be the first time you've had neighbours that aren’t students and it's great if you can take some simple steps to establish a good relationship with them. 

A good starting point is if you see your neighbours when arriving or leaving the house, a friendly "Hi!" is a simple but effective way of not being strangers to each other. 

Neighbours can often help you out with issues or questions, and even keep an eye on your home while you’re away, such as for Christmas.

Common issues

Noise disturbance

A common cause of friction between students and neighbours is noise levels. Normal sounds of everyday life - for example running a washing machine, talking at a normal volume, and the sounds of children playing are usually considered reasonable. 

However playing loud bassy music, shouting outdoors in your garden or slamming doors - especially late at night - is not neighbourly. 

Read more on noise in private housing.

Rubbish and recycling

Most houses in the city have their rubbish collected weekly, and recycling every fortnight. Depending on where you live, you may also have a food waste bin to recycle kitchen scraps. 

Find your collection days on the council website. You should only put your bins out the night before the collection, and take them in again as soon as possible. 

Glass should be taken to your nearest local recycling point.

You also can’t dispose of large and bulky items like furniture through the weekly collections, and should arrange alternative collection or disposal.

More information on rubbish and recycling in private housing.

Maintaining relations

One of the best ways to maintain good relations is to respond positively if a neighbour contacts you. A willingness to resolve problems goes a long way to sorting them out and avoiding the complaint escalating.

Student and Neighbour Liaison Service

The Student and Neighbour Liaison Service investigates and resolves complaints from local residents about the behaviour of University students. 

If we receive a complaint about you as a student, we’ll make you aware and encourage you to try and resolve any difficulties with your neighbours amicably.

We can help students too - if you’re having difficulties with your housemates or your neighbours are disturbing you with excessive noise, we can offer advice and assistance to help you resolve any problems that may occur.

Contact the Student and Neighbour Liaison Service:

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