New Self Service Portal for staff and students to make service requests

Service request icon

The new portal will make it easier for you to find the help you need

  • 06 April 2020
  • 2 min read
service portal screenshot

Information Services have just launched an updated self service portal to make it much easier to find the help that you require.

With an increasing number of teams and services using the Hornbill Service Desk system - including Marketing and DSAA - the changes help users identify the correct area for their request.

You can find relevant information and forms for:

  • Marketing - Managing webpage content, News, Events, Blogs and updates to Staff Profiles
  • Health and Safety - Eye Test form and Travel Overseas
  • Information Services - Request Office365 accounts, Ordering Equipment, Updating or Ordering Software amongst others
  • DSAA - forms relating to Student Systems Support or Development as well as a Timetable Modification form for the Central Timetabling Team

You can access the new portal at by clicking ‘Log a Service Request’.