Guide to Moodle

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Virtual learning environment

Access Moodle, the University's virtual learning environment with resources for staff and students

Moodle is the University's virtual learning environment (VLE) hosting course learning materials and activities.

Moodle is available 24-hours a day, 7-days a week. You can access your course and module learning materials from Moodle via smartphone, laptop or desktop computer.

Using Moodle

To use, visit Moodle and log in with your normal network password and username. On the dashboard, you'll see a list of the course and modules you're enrolled on. Select the link to the module you want to use and you're ready to get started.

Logging in

You'll need your University account username and password to login to Moodle. Your username isn't case-sensitive, but your password is.

Your username will be in either of the following formats:

  • upxxxxxx where x is a number (e.g. up123456)
  • abcxxxxx where abc are letters and x are numbers (e.g. shl12345)

Please note, your username does not end in

Login issues

If you're having trouble logging in, you may need to reset your password.

If your services have previously been suspended (but are now restored) please contact to ensure the restriction has been lifted. Please note it may take 24 hours for your full services to be restored.

Connection issues

If you can access other websites but not Moodle, the service might be unavailable for planned maintenance (which will have been publicised) or because of an unexpected outage. In either case, please refer to the IS Service Status page for the latest updates.

Access after graduation

If you've graduated and your access has been removed, contact your department stating what you require access to and why. Your department can supply you with the information directly or pass your request on to the relevant person(s).

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Accessing modules

Your modules will be available on your Moodle account once you're registered on your course. You're automatically registered in your first year, but you'll need to re-register to access your learning materials in second, third or fourth years of study.

If you're unable to see modules that your classmates can access, your course lecturer can make it available to you. If you can't see your modules and attendance group on your timetable (it will look something like this: M12345-20SC-SEP), contact your Student and Academic Administrators who can correct this for you.

Moodle archive

If you are looking for Moodle modules(s) from previous academic years, you'll find them in the Moodle archive.

Moodle on mobile

We recommend you access Moodle on a computer or laptop for the best experience. But the learning environment is responsive – so you can access it on mobile if you need to.

You can also download the Moodle app to your Android, iOs or Windows phone. Just search for it in your phone's app store. You'll need an active WiFi or data signal to connect.

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