Person working at a Windows 11 computer

Using Windows 11

Understanding the key differences as we move to Windows 11

Welcome to Windows 11 for Pilot and Early Adopters

This page if for UoP staff that are involved in the Windows 11 pilot.  

Your insights and suggestions are crucial to the continuous improvement of this page. Please share your feedback by emailing us at windows11@port.ac.uk.

Key Differences from Windows 10 to Windows 11

  • OneDrive will be the default location for file storage (10gb limit), Google Drive will still be available via your browser
  • Microsoft Edge will be your default browser
  • Redesigned user interface 
  • Company Portal replaces Software Centre 
  • Office 365 will replace Office 19
  • Copilot Chat
  • Upgrades will now happen automatically 

Windows 11 Support

  • Technical Issues: Raise with Service Desk, the Contact IT Support article contains information on how to contact Service Desk
  • Advice & Guidance / Training: If you need any extra support please email windows11@port.ac.uk

 

Compatibility issues with Office 2019 and Microsoft 365

  • There have been a few reported incidents of content loss when sharing Microsoft Office documents between Office 2019 on a desktop and Microsoft documents created in a browser using M365. This is a known Microsoft issue. 
  •  Office 2019 is currently on standard UoP Windows 10 devices, Office 365 will be installed on Windows 11 devices, while Microsoft 365 is available via any browser via office.com
  • The current guidance is to continue to use Google Workspace for collaboration and document sharing. However, as you are part of the pilot program, it is recommended that Microsoft documents are created, edited and shared exclusively within the Microsoft 365 environment without opening them in Office 2019.

Training (optional)

As a member of staff you currently have access to LinkedIn Learning.  For more information, view this article

Windows 11 Essential Training: This is a comprehensive course that contains chapters on:

  • Getting Started with W11
  • Launching and Using Applications
  • File Explorer
  • Working with the Desktop
  • Working with Bundled Applications (including Edge)
  • Using Search Tools
  • Managing Notifications
  • Using Accessibility Features

 

Windows 11 Quick Tips: Lots of quick tips to get the most of Windows 11.  This course includes videos on:

  • General Interface tips
  • Modifying the Taskbar
  • File Management
  • Working with applications

As a member of staff you currently have access to LinkedIn Learning.  For more information view this article

OneDrive: This is an excellent introduction to OneDrive, the course includes:

Working with Files and Folders

Using OneDrive with M365

Collaborate with Others

 

The Digital Skills Team will be offering regular sessions:

  • Preparing for Windows 11
  • Working with Windows 11 and OneDrive

Dates will be published shortly

 

Please email a digitalskills@port.ac.uk if you would like to find out more.

Preparing for Windows 11

After the upgrade, files and folders in your Download folder or desktop will no longer be available. Move any files you need to keep to your N: Drive


Important: We recommend as part of this process, we recommend conducting a thorough housekeeping exercise on your saved files. This involves removing any redundant, obsolete, or trivial (ROT) files to enhance efficiency, compliance and reduce data storage requirements. For detailed guidance on digital housekeeping, please refer to the Corporate Governance Information Matters article.


  1. Open File Explorer and display your Download folder / Desktop
  2. Drag any files you need to keep to your N: Drive

We recommend using Microsoft Edge with Windows 11.  Chrome, however, will be available via the Company Portal

If you have backed up and synced your bookmarks, you will be able to import these into MS Edge or re-sync them in Chrome.


Important: Before transitioning to Windows 11, we recommend reviewing and deleting any unnecessary bookmarks. This will streamline the import process, enhance browser performance, and ensure a more organized bookmark collection.


Instructions for doing this are below:

Please make a note of any AppsAnywhere apps you use, as these will need to be installed in Windows 11.

Sticky Notes is a Windows feature that allows you to create virtual sticky notes that are displayed on your desktop.

Any sticky notes you have created will be lost when you upgrade to Windows 11.

Please record any information you need in a document and store it in OneDrive.

If you use Microsoft OneNote please check where the contents are stored and move to OneDrive before your upgrade

There are various versions of OneNote (OneNote 16, OneNote for Windows 10 and the web version of OneNote) the files may be stored in different areas depending on how the Notebook was set up

Notebooks may be stored This PC > Documents > OneNote Notebooks, anything here would need to moved to OneDrive before your device is updated.

More information can be found on this Microsoft article

If you need assistance please contact digitalskills@port.ac.uk

  1. At a designated time, laptop users will be asked to schedule an appointment for their upgrade at the W11 Upgrade Hub located on the ground floor of St. Andrews Court.
  2. When attending your appointment, please ensure you bring a phone (or another device) for Multi-Factor Authentication which is  required for the upgrade process

 

Using Windows 11

Start Menu

The Start Menu is in the centre next to the search bar.  Click here to view image

To open an application:

  1. Click on the Start Menu
  2. Once opened you will see Pinned Apps
  3. Click on View apps to show all apps
  4. Select the App to open
  5. To Pin an app so it is visible when you click on the start menu right click the app  and select Pin

Search Bar

The search Bar can be used to search for Apps or files.  You can even type in questions, such as How much is a first-class stamp?, which will start an internet search.


Changing the Location of the Start Menu

  1. Right-click on an empty space in the taskbar
  2. Select Taskbar settings
  3. Click Taskbar behaviours in the right pane
  4. Select the Taskbar alignment drop-down
  5. Change the alignment from Centre to Left

Shutdown and Restart

It is always advisable to shut down Windows 11 each night after you finish work.

If it has been some time since you last properly shut down, we recommend restarting to ensure all software can be updated if needed.

Task View is available on the Task Bar. View Image

Having multiple desktops allows you to separate your tasks into different places, which can be especially handy if you need to multitask.

Task View is made up of two sections. View Image

The top allows of the screen show all the applications and browser windows you have running on a desktop. You can open a window by clicking on the thumbnail

The Second part of the screen contains virtual desktops, click the + symbol to create a new virtual desktop.

For more information, please view this Microsoft article

Having multiple desktops allows you to separate your tasks into different places, which can be especially handy if you need to multitask.

File Explorer and OneDrive

  1. Home will show you your complete OneDrive with recommended files.
  2. Documents will show files saved in your Documents folder

Note: All files and folders placed in OneDrive will automatically sync to the web version 

Digital Skills will also be delivering sessions on using OneDrive; please see our schedule here

You can continue use the Microsoft Store, but it will no longer require a login.

 

If you are asked to log in, close the login box, as apps just need to be selected and installed.

Snap layouts are preconfigured ways to organise windows on your screen.

 

  1. Hover over the minimise or maximise button in the upper-right corner of your window to launch the Snap layout box
  2. Select the layout you wish to use

For more information view Windows 11 Snapping article

Company Portal

The Company portal replaces the Software Centre. To access the Company portal, click on the link on the desktop

Company Portal Icon
Company Portal Icon

 

The following products are available to download in the Company Portal.

  • Zoom
  • Adobe Cloud
  • Chrome
  • Webex

Microsoft 365 Copilot Chat is an Artificial Intelligence (AI) assistant.

Copilot can help you:

  • Save time. Copilot can help you find answers quickly, draft, rewrite, and summarize content.
  • Simplify complex topics. Explore new subjects and stay informed with AI-generated summaries.
  • Transform ideas. Turn your ideas into unique images and your rough drafts into polished content.

For more information can be found on the Microsoft Copilot Chart Article

A theme is a combination of desktop background pictures, window colours, and sounds.

  1. Click on the Start button
  2. Click on Settings
  3. Select Personalisation
  4. Select Themes
  5. In the Current Theme section, choose a theme to select it
  6. Close the Screen

View Image

To access the accessibility options:

  1. Click on the Start Menu
  2. Click on Settings
  3. Select Accessibility in the panel on the left
  4. Accessibility Options will display

Accessibility Options are listed in three categories:

Vision

  • Text Size
  • Visual Effects (Scroll bars, transparency, etc)
  • Mouse Pointer and Touch
  • Text Cursor
  • Magnifier
  • Colour filters
  • Contrast themes
  • Narrator: This is a screen reader 

Hearing

  • Audio 
  • Captions  (option to turn Audio and Video Captions live on your screen)

Interaction

  • Speech (Allows you to control your device via voice)
  • Keyboard
  • Mouse
  • Eye Control

For more information, please view the Microsoft Accessibility in Windows 11 article

We recommend, once upgraded, that you use Microsoft Edge as your browser. For more information, please view the Microsoft Edge article 

The File Explorer interface has changed 

  • Home shows Recommended, Favourite and Recent files 
  • To view your OneDrive select OneDrive (it will have a blue cloud next to it followed by your name)

Note: All files and folders placed in OneDrive will automatically sync to the web version 

Digital Skills will also be delivering sessions on using OneDrive; please see our schedule
 

Windows FAQ

Mapping the N drive to File Explorer (you will need to connect to the VPN if you are off-site)

You will need to find and copy your N drive path.  Click on the following link N drive location to find your N Drive Path

Option 1:  Direct Connect - do this each time you need access to the N Drive (it will remain connected until you log off)

  1. Type Run the search bar
  2. In the open field, enter: <your N drive location>
  3. The N drive will now be available
     

Option 2: Permanent connection

  1. Open file explorer
  2. Scroll down and right-click on This PC
  3. Select Map network drive 
  4. In the Drive field, select N
  5. In the Folder field, paste: <your N drive location>
  6. Ensure you tick Reconnect at sign-in
  7. Click on Finish
  8. Your N Drive will appear under Network

Mapping the K drive to File Explorer (you will need to connect to the VPN if you are off-site)

To use the K Drive you will need to map it, There are two options:

Option 1: Direct Connect - do this each time you need access to the K Drive (it will remain connected until you log off)

  1. Connect to the VPN if off-site
  2. In the search bar, type run
  3. A run dialogue box will appear
  4. Type in \\sp1\public
  5. Click on OK
  6. Click on Finish, and you will now have the K Drive Available in File Explorer

 

Options 2: Permanent connection

  1. Connect to the VPN if off-site
  2. Open File Explorer
  3. Scroll down and right-click on This PC
  4. Select Map network drive from the ... See more menu
  5. Select the Drive Letter K
  6. Click in the folder box
  7. Type in \\sp1\public
  8. Click on Finish
  9. Your K Drive will now appear under Network

​​​​​​There is no difference in the way you connect to the VPN.  Instructions are included for your convenience.

 

  1. Click on the up arrow in the system tray.  View Image
  2. Select the Global Protect Icon View Image View Image
  3. The Global Protect dialogue box will display Click on Connect View Image
  4. Type your credentials in the SSO 
  5. You may be asked to authenticate
  6. A message will appear informing you that "The site is trying to open GlobalProtect", click on Open View Image
  7. GlobalProtect will connect and the icon will change to blue.

  1. Click on the Wi-FI icon which is located to far right side of the task bar.  View Image
  2. Select the Wi-Fi Quick setting, followed by the down arrow
  3. Select the Wi-Fi you wish to connect to

Downloading the Zoom Client

  1. If you are off-site turn on the VPN
  2. On your desktop, click on the Company Portal Icon 
  3. The Company Portal will open; click on the Zoom icon to select it.  View image
  4. Click on Install, the installation may take a few moments.  View Image
  5. You will be notified when Zoom is installed.  View Image
  6. Close Company Portal
  7. Zoom will now be available via the start menu, alternatively, type in Zoom in the search bar
  8. Select Sign in to Zoom
  9. Select sign-in with SSO  View Image
  10.  Fill in the SSO username and password
  11. You may be asked for authentication
  12.  Zoom should open

Opening Zoom automatically when starting your computer

  1. If you want Zoom to open automatically when start your computer
  2. Click on your Profile Icon in Zoom  View Image
  3. Select Settings 
  4. In the General category, select Start Zoom when I start Windows View Image

 

 

  1. Right-click on an empty space in the taskbar
  2. Select Taskbar settings
  3. Click Taskbar Behaviours in the right pane
  4. Select the Taskbar alignment drop-down
  5. Change the alignment from Centre to Left

or

  1. Using the search bar at the bottom of the screen, search for the settings
  2. Settings (with a cog)  will appear as a Best Match
  3. Select Personalisation from the left menu
  4. Select Colours
  5. In the Choose Your Mode section, select Dark from the drop-down menu

  1. Select the Start button
  2. Select Settings (ensure the window is opened fully)
  3. Select Bluetooth & devices
  4. Select Printers and Scanners
  5. Select Add Device
  6. Available printers will be displayed

For more information, please view the Add a Printer article

  1. Turn on your Bluetooth device and make it discoverable. The way you make it discoverable depends on the device. Check the device or visit the manufacturer's website to learn how.
  2. On your PC, select the Network, Sound, or Battery icons (  ) next to the time and date on the right side of your taskbar.
  3. Select Manage Bluetooth devices on the Bluetooth quick setting, then select your device under New Devices. View image
  4. Follow additional instructions if they appear, then select Done.

  5. Your Bluetooth device and PC will usually automatically connect anytime the two devices are in range of each other with Bluetooth turned on.

For more information, please view the Pair a Bluetooth Device article

When you plug in a USB stick/drive, you will get a message informing you:

  • You will need to Encrypt the drive using BitLocker Drive Encryption 
  • Don't encrypt this drive. If you choose this option, you will be able to open files on the drive but you will not be able to save new files on it.

Encrypting your USB Stick/drive

  1. Choose Encrypt the drive using BitLocker Drive Encryption View image
  2. Select Use a Password to unlock this device View image
  3. Type in a Password and Re-enter.  Click on Next
  4. Choose How you want to unlock this device screen will display, select Use Password View Image
  5. You will then be prompted to create a backup for your recovery key. Choose Print the Recovery File (Save to a file does not work as your laptop is already encrypted. View Image
  6. In the next screen, you will be able to select a Printer to print your recover file, if however you choose Adobe PDF you will be able to save the file to your laptop
  7. You will then be prompted to start encrypting your Drive.  Please be aware Encrypting a device may take several hours.

 

 

 

  1. Connect to the VPN
  2. select the printer:  UoP – Printer – on printing-app-02

  1. Open the Company Portal by clicking the icon of your desktop
  2. Select Apps in the navigation panel
  3. Click Chrome for Business
  4. Click on the Install button (the installation may take several minutes)
  5. At the end of the process you will get a message asking if you want to set Chrome as the default browser (you can also do this later see instructions below)
  6. Chrome will be available on the desktop as an icon or from the start menu

Setting Chrome as a Default browser

  1. Click on the Start button
  2. Select Settings
  3. In the search bar at the top of the navigation panel on the left type default apps
  4. Select Default Apps from the search results
  5. In the second search bar Set defaults for applications type in Chrome
  6. The Apps > Default apps> Google Chrome page will open. Make Google Chrome your default browser will appear at the top of the page click on the Set default button