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Understanding your results

And what to do next if they aren't what you expected

Once you’ve completed your assessments, the examiners begin the marking your work. The marking  process has several stages to make sure all work is assessed fairly and transparently. 

The advice here applies to you if you’re studying on an undergraduate or postgraduate taught degree at the University of Portsmouth (including degree apprenticeships), whether you’re at the Portsmouth campus, the London campus, or on a distance learning programme.

 

 

Assessment marking process

The marking process has multiple steps: 

  1. Initial marking is done anonymously, where practical. All exams are marked anonymously; all computer-aided assessment software has anonymity enforced; and where anonymity is not practical, the verification step that follows is more intense. 
  2. Verification is the step in which your lecturers check each other’s work to ensure a standard approach. 
    • For major project modules, all assessed work is verified by a ‘double-blind’ marking procedure - that is, graded independently by two different markers, who then come together to agree on a final mark and provide feedback. (If they can’t agree, your Head of School will appoint a third independent marker, who will steer the process to a fair and consistent result.)
    • For modules where your mark depends on a single piece of work, or where anonymity has been impractical, all assessments will also be graded under the double-blind marking procedure.
    • For other modules, 10% of all assessments (from a minimum of 6 pieces and a maximum of 20) will be randomly selected for verification. The sample will cover a range of marks to provide a comprehensive assessment. For these modules, a second staff member will review the selected assessments to ensure that the marks are fair and appropriate. If the second marker disagrees, a third marker is brought in to finalise the marking process for the module. 
    • If we can’t agree a final mark for a particular assessment, using this verification process, the assessment will be referred to your course’s Subject External Examiner for their opinion, which will influence the Module Assessment Board’s decision.
  3. Feedback is available to you once marks are verified. There’s still a chance the numerical score will change at this stage, depending on the Module Assessment Board’s decisions, but this is rare. 
  4. Module Assessment Boards then consider all the marks given for each module’s assessments, confirming the marks awarded, applying any moderation, and reporting your results to you and to the Board of Examiners. 
  5. The Board of Examiners is the final stage of the assessment process. Once the Board of Examiners approves the marks your assessments have received, your marks can be considered confirmed.

Some medical accrediting bodies also require a standardisation stage, to ensure our marking is fair and consistent with other universities offering comparable courses. If your course is accredited by the General Dental Council (GDC), General Medical Council (GMC) or General Pharmaceutical Council (GPC), your module coordinator will have let you know early in your studies what standardisation rules will apply. 

Feedback on your assessments, including examinations, is crucial for your learning. Following an assessment, you should receive your feedback within twenty working days of the submission deadline or the examination date. 

If there’s an unexpected delay in providing feedback, your Module Leader will let you know why, and when you can expect your feedback.

Your feedback will:

  • give you insight into how well your work met the assessment criteria and learning outcomes
  • highlight the major strengths of your work and suggest ways to improve your mark
  • include information on your original mark and any penalties applied, if relevant — at this stage, your mark or grade is provisional and may be subject to change or moderation until it is finalised by the Module Assessment Board

You’ll be advised on how to collect your work with feedback. Remember, there’s a time limit for collecting your work, which will be long enough to give you a fair chance to collect it — but after this period, it will be confidentially destroyed.  

Sometimes your written feedback will be supplemented by oral feedback, which may be provided to you individually or to you as part of a group.

If you submit work after the published deadline, and after any automatic extension period, without valid extenuating circumstances, you forfeit your right to receive feedback on that work.

If you feel aggrieved over a formal academic assessment, you can appeal within ten days of receiving the decision. All appeals begin at Stage 1, and cannot be submitted until you have received the official communication from the University outlining the decision you wish to appeal against.

For example, if you wish to appeal a Board of Examiners’ decision to exclude you from the course, you will need to refer back to the exclusion letter, which tells you who to contact to appeal. If you wish to appeal the outcome of an Extenuating Circumstances application, you will need to refer back to the letter which confirms your ECF decision.

Regardless of the type of appeal you wish to make, you will have 10 working days from the day you received the correspondence, to submit your appeal to the designated person/team. If you are unsure where to send your appeal, please contact your Head of School.

You have two possible reasons to make an appeal:

  1. The University or End Point Assessment Organisation has made an administrative error/not followed its own procedures (which you can evidence) when arriving  at the decision being appealed, or
  2. You were prevented from completing a process/procedure for reasons related to your personal circumstances that you were unable to disclose, for a sound and acceptable reason related to the circumstances themselves, before the decision you are appealing was made.

You can’t make an appeal solely based on questioning the examiner’s academic judgement; if your appeal request is based on these grounds alone, it will be dismissed.

More information about the process and any further details can be found in the Appeals Policy.

How to appeal

In relation to academic support, feedback on assignments was always timely, thorough and insightful. I was always clearly informed of what I did well, how I could improve my assignments and where I could receive further support should I require it. This was incredibly useful for ensuring that I challenged myself to reach the next grade boundary and reassured me that I would never be alone or utterly lost throughout my academic journey.

Student, BA (Hons) Early Childhood Studies

 

 

Accessing and understanding your results

Your results will be available for you to view on Your Student View on the ‘My Results’ tab. Your decision about progression/award can be found on the ‘My Course Progression’ tab. 

You'll see three sections:

  • My Assessment Marks - This will show the mark for each assessment you have taken.
  • My Module Marks - This will show your overall module results.
  • My Course Progression - This will show your overall progression decision.

There's more information on what each result means below. 

How your marks are decided

When your assessment is marked it will receive a percentage score.

For most assessments we use a method called ‘categorical marking’ to ensure consistency and fairness across all markers, which associates each grade with a description. 

View the Undergraduate Categorical Marking Scheme

View the Postgraduate Categorical Marking Scheme

The University doesn’t have a minimum achievement level for an individual assessment component, only for modules. However, some accrediting bodies may have pass standards or thresholds of achievement that apply to specific assessment components of accredited courses. You’ll be informed of any requirements at the start of any module that has them.

When the Module Assessment Board confirms your marks, it makes a final decision on your grade for a complete module, and reports that result to the Board of Examiners.

Grades

The grade they report follows rounding rules: 

  • If a decimal is .5 or greater, it rounds up to the next whole number
  • If a decimal is .4 or less, it rounds down to the nearest whole number
  • Marks ending in a 9 after rounding are rounded up to the next whole number

For example, if a module’s assessments averaged to 68.6, it would round up to 69, following the first rule, then round up to 70 with the third. A mark of 68.4 would round down to 68, following the second rule.  

Grade points

For undergraduate honours degree courses, you’ll also be allocated a Grade Point for each overall module mark. The Grade Point is given to two decimal places according to the following table:

Mark

Grade Point

>75

4.25

71-74

4.00

67-70

3.75

64-66

3.50

61-63

3.25

57-60

3.00

54-56

2.75

50-53

2.50

48

2.25

43-47

2.00

40-42

1.50

38

1.00

35-37

0.75

30-34

0.50

<28

0.00

Moderation

It’s possible that the Board will apply moderation to your results. This could happen in response to issues with how the pass mark was applied or if the marks did not match the expected distribution of marks.  Exceptionally, moderation might also occur if there has been a problem in how the course ran that puts you at a disadvantage.

If moderation does happen, you’ll be informed (in writing) why this happened and how it impacted your grade.

As well as a numerical grade, the Module Assessment Board will also give you one of the following outcomes for each module:

a) Passed: You have successfully completed the module

If you have received a Pass, it means you have successfully completed the module and the credit has been assigned to you.

b) Deferral:  Your assessment is deferred to a later date

A Deferral is when you have not been able to finish an assessment for a module due to a valid extenuating circumstances claim. But don’t worry, deferral gives you a chance to complete the assessment at a set time in the future without being capped at the pass mark.  Your deferral assessment will be decided by the Module Assessment Board, and you’ll have to complete it by a specific date.    After the date, you will not be able to take the deferral assessment.

When you complete your deferral assessment, it will be marked like it is your first attempt, and there will not be any cap on your mark.

c) Referral and Final Award Referral: You need to resit or redo part or all of the assessment

Referral is a chance to retake a failed assessment without having to retake the entire module.

Here’s what you need to know:

  1. The purpose of Referral is to give you another opportunity to pass the module and move forward with your studies.
  2. There are set deadlines by which you must complete Referral Assessments.
  3. Referral assessments will be marked, but your marks will be capped at the pass mark of the module.  However, your overall module mark will not be capped, and it will be recalculated with the capped Referral marks.  On your Transcript, it will be noted as ‘Passed After Referral’.
  4. There is no limit on the number of credits you can take as a Referral.
  5. Final Award Referral applies only to the last year or stage of your course and may be granted as a further opportunity to pass the module if you fail the referral attempt.

d) Combined Referral Deferral: You have both a referral and deferral 

Combined Referral Deferral means that you have not completed one or more assessments of a module for valid reason, and conditions have been set for you to complete these assessments.  At the same time, you have also failed one or more other assessments in the module and that assessment is are eligible for a Referral.

e) Repeat: You need to retake the entire module

Repeat indicates that you have failed either the Referral Assessment or Deferral Assessment.  You may be eligible to trail the assessment or repeat the module in the next academic year.

f) Decision Pending: The decision on the outcome is pending further review or information.

Decision pending means that the Module Assessment Board has been unable to confirm the mark and assign the credit to you at the time of the Board.  This could be for a number of reasons, such as a query relating to an assessment, waiting on a mark to be confirmed, or due to an academic misconduct enquiry.

When the marks for all your modules are considered by the Board of Examiners, there are a number of decisions they may make regarding your studies. 

If you've met your study objectives, the Board will either approve your entry to the next year of your course, or recommend a final award. If you haven't met the study objectives, however, the Board can recommend compensation — which allows you to progress despite this - or exclusion. 

Recommending your final award

When the Board of Examiners recommends your award, it's telling the University's Academic Council that you've earned all the credits you need for this degree, directly or through compensation, and that you're in compliance with our academic regulations. You can read the full policy here: Awards of the University of Portsmouth. It's also telling the Council what your degree classification should be, as set out below. 

Calculating an Honours degree classification

To work out your final classification, the Board of Examiners will:

  • calculate the weighted mean (average) of all relevant credits at Level 5 and Level 6, in the ratio of 40:60 respectively after first discounting the marks in the worst 20 credits at both level 5 and 6;

  • calculate the weighted mean of all relevant credits at Level 6 after first discounting the marks in the worst 20 credits at Level 6.

You'll also receive a Grade Point Average (GPA), presented to two decimal places. This is calculated as a weighted mean of Grade Points from all the relevant credits at Levels 5 and 6, in the ratio of 40:60 respectively, after first discounting any pass/fail modules and the Grade Points in the worst 20 credits at each level.

If these formulas give different results, you'll receive the highest result. The Board of Examiners may also use its discretion to recommend a different result if you've earned credits from Recognition of Prior Learning (RPL) or pass/fail modules at Level 6.

Pass/fail modules do not count towards your classification, and the mean average will be calculated on the remaining credit.

Final year entrants

If you entered directly into the final stage of our course, they will:

  • calculate the weighted mean of all relevant credits at Level 6, after first discounting the marks in the worst 20 credits at Level 6

In this case, your GPA is calculated using the weighted average of Grade Points of all relevant credits at level 6 after first discounting the Grade Points in the worst 20 credits at level 6.

Calculating other award classifications

Integrated Master's degrees

If you studied an integrated Master's, the Board of Examiners will recommend the highest classification resulting from these formulas:

  • calculate the weighted mean from all relevant credits at Level 6 and 7 in the ratio of 50:50 respectively, after first discounting the marks in the worst 20 credits at Level 6 and 7

  • calculate the weighted mean from all relevant credits at Levels 5, 6 and 7 in the ratio of 20: 40: 40 respectively, after first discounting the marks in the worst 20 credits at Level 5, Level 6 and Level 7.

Other non-honours awards, at undergraduate or postgraduate level (except Integrated Masters degrees)

For these awards, the Board of Examiners will recommend the highest classification resulting from these formulas:

  • Non-honours awards at both undergraduate and postgraduate level (except Integrated Masters degrees), the Board of Examiners will recommend the highest classification to a student who is eligible for the relevant award arising from the application of the following formulae: a) the classification calculated from the weighted mean of all relevant credits;

  • For Certificates of Higher Education, Diplomas of Higher Education, Higher National Certificates, Higher National Diplomas and Foundation Degrees, relevant credits can be at Level 4, 5 or 6. For Ordinary Degrees, relevant credits are at Level 5 and 6 only.

  • For awards of Postgraduate Certificate, Postgraduate Diploma, or taught postgraduate Masters Degree, relevant credits are at Level 7 only.  

In certain cases, the Board of Examiners may use its academic judgement to recommend a Distinction or Merit award to a student who does not meet all the usual criteria  

Sometimes, despite not meeting all the standard requirements, you may still be deserving of a higher award. The Board will carefully review your situation to ensure fairness. For example, if you have Recognition of Prior Learning (RPL) credit without marks, they will take that into account. They will record their reasons for any special decisions made in the meeting minutes.

Special awards recommended by the Board of Examiners

  • An Aegrotat Award may be conferred if you're unable to continue your studies for valid extenuating circumstances, but you would have satisfied the standard required for the award. An Aegrotat award has no classification, and accepting one means you won't be able to take up further assessment or reassessment. You'll be asked to indicate your willingness to accept an Aegrotat award before it's recommended, and you'll be advised if it's recognised by any accrediting body.

  • A Posthumous Award may be conferred to a deceased candidate who was a registered student at the time of death, and who had sufficient accessible work available at the time of death for the Board of Examiners to recommend an award.  

Departing from the University’s Regulations

In exceptional circumstances, the Board of Examiners may need to make an adjustment to the standard regulation.  This might be necessary when sticking strictly to the regulations would be unfair.  Before departing from the Regulations for any reason, the Board must consult with the Award External Examiner and the Academic Registrar to ensure they are making the best decision.  These measures are in place to ensure fairness and your best interests are always considered, as well as upholding academic integrity.

Compensation

Compensation, granted by the Board of Examiners, serves to support you if you have not achieved sufficient credit for progression to the next level of your course or for your final award.

Compensation is not a student right. The Board of Examiners decides on compensation, considering the academic standards and learning outcomes.  It may be granted if you perform well overall, even if you fail specific modules. Here is the criteria of when it can be applied.

  1. You must have attempted the final assessment or had valid extenuating circumstances.
  2. You must have a minimum average mark of 40% across the relevant modules at that level, after discounting the worst 20 credits at levels 5, 6 and 7. 
  3. At level 4, if the module to be compensated is 40 credits, you must have a minimum overall mark of 30% in the module to be compensated.
  4. Compensation is not available for pass/fail modules.

As compensation is a discretionary power of the Board of Examiners, the Board may set higher thresholds than those set out above.

The limit applicable to compensation for all undergraduate courses (except Integrated Masters) is:

  1. a single module of up to 40 credits at level 4 of the course. 
  2. a single 20 credit module at each other level of the course subject to an overall maximum of compensation of 60 credits for an Honours Degree and 40 credits for lower awards.

The limit applicable to compensation for Integrated Masters is a single 20 credit module at the first three levels of the course and a single module up to a maximum of 30 credits in the final year, subject to an overall maximum of 90 credits.

The overall limit applicable to compensation for a Postgraduate Diploma and/or a Masters Degree is a single 30 credit module.  Compensation cannot be awarded for Postgraduate Certificate courses.

Where the Board of Examiners awards you credit through compensation, the following will apply:

  1. Your transcript will show the pass mark, annotated as ‘Compensated Pass’.
  2. Your original mark will be used to determine any classification.
  3. The reasons for applying compensation will be recorded in the Board of Examiners minutes.

The Board of Examiners will decide if you have sufficient credit to progress to the next level of your course.  If you are at the final stage, it will calculate what award and classification you have achieved. If you are not yet in a position to progress to the next stage of your course, or if you are not eligible for an award, the Board of Examiners will decide whether you should be offered a referral, deferral, or a combination of both.  It may also make decisions about trailing assessment and repeat assessment.  

Exclusion

If you have not made sufficient progress on your course, the Board of Examiners has the authority to exclude you for lack of academic progress.  The Board of Examiners will exclude you if you have not passed any modules for a period of two years.  In addition, the Board of Examiners has the discretion to exclude on academic grounds if in the Board’s academic judgement you fail to make satisfactory progress.  The Board will also exclude you if you have exceeded the maximum registration period.

In such cases, you will be offered an opportunity to meet with the Chair of the Board of Examiners.  The Chair may reconsider the decision if you are able to provide details of reasons , supported by acceptable evidence, which means you performance on the course was adversely affected.  You will need to advise why it was not possible for you to apply for an Extenuating Circumstances claim at the time of the assessments.  If you are dissatisfied with the outcome of the meeting, you are still able to submit an Academic Appeal.  You have ten working days from receiving the outcome of the meeting with the Chair to appeal against the decision.

However, they understand that each situation is unique, so if they feel it would not be appropriate to apply this rule in your case, they have the flexibility to waive it.    You will be offered the opportunity to meet with the Chair of the Board of Examiners to discuss the exclusion. 

In the event that you are excluded, the Board of Examiners will award to you any credit and award you are entitled to.

Excluded students are not able to re-join their course or transfer to another course within the University.  If you are in this situation, and wish to join another course, you will need to complete an application form and apply through the standard admissions process.  There should be no expectation of re-admission and any previous work will be considered through the University’s Recognition of Prior Learning process.

Degree Apprenticeship Exclusion 

As apprenticeships are governed by the Education and Skills Funding Agency (ESFA) there are three key compliance requirements that all apprentices must adhere to in order to remain eligible for apprenticeship funding. These include:

  1. Logging and uploading eligible off the job (OTJ) learning to APTEM every month;
  2. Attending Tripartite Progress Reviews with Work Based Tutors at least every 12 weeks. This includes the signing and completion of set targets as agreed during the review;
  3. Attendance and engagement with on campus and online learning.

If at any stage during your apprenticeship these funding conditions are not met, you will be supported to ensure you fully understand the requirements and what is expected.  If after this support, you continue to not meet these requirements, a risk of exclusion notice will be given to formally outline what action is needed.  This action plan will set out clear expectations, with dates, to enable you to be compliant with the funding rules. Your employer will also be informed of this action plan as well as outlining the next steps if non compliance continues to be demonstrated.

When they make their decisions, the Board of Examiners follows these conventions:

  • They will treat module marks as whole numbers (integers).
  • When they use averages, these are weighted mean averages (in which, for example, a 40-credit module has twice the influence on your final mark as a 20-credit one). They’ll also round these averages to the nearest whole number, using these rules: 
    • Decimals of .5 or greater round up to the next highest integer.
    • Decimals of .4 or less round down to the nearest integer.
  • Modules which are pass or fail only do not count towards your classification.  The mean values (average scores) are calculated based on the remaining credits.

If you have earned more credits than the minimum requirements for your award, the weighted mean average will be based on:

  • Your performance in all compulsory modules; plus
  • Your best performance in optional modules up to the total number of credits required.

All other modules will be disregarded in your final grade, except in relation to the award of credit.

Passing your course

Once you've completed and successfully passed all of your assessments, you'll know what award you've achieved. 

If you successfully achieve the award you originally applied for, you're eligible to attend Graduation — but if you’ve decided to accept an Exit Award that’s lower than the award you registered for, you will not be able to attend.

To attend the current year’s Graduation ceremony, your marks need to be settled and confirmed before the relevant deadline. This means you'll need to have received your undergraduate or postgraduate award by then. If you’re a research student, you need to have submitted your final thesis by then too. 

If you’re an apprenticeship student, your eligibility for attending Graduation depends on your End Point Assessment (EPA):

  • On integrated apprenticeships, your EPA is credit-bearing, which means you’ll make your attempt as part of your award
  • On non-integrated apprenticeships, you’ll attempt your EPA after the Board makes your award — so you’ll need to have attempted your End Point Assessment (EPA) by the graduation deadline

More about Graduation

 

 

If you didn't do as well as expected, or didn't pass your exams 

Make sure to to check your University email for messages about assessments and your status. There may be important information about results, deadline dates, appeals, Graduation, etc.

If the outcome of your assessments have been processed, you'll see your results in your Student View — including whether if you are not yet progressing or receiving an award because of outstanding assessments to be completed.

If you didn't do as well as you'd hope, there are steps you can take to work towards improving your results:

1. Understand your assessment outcome

Use the information above to learn more so you know why and how you've received your result including how your marks are calculated and what your marks mean at each assessment stage.

2. Find out what needs to be done and when

The University allocates a block of time as a ‘resit period’ for referral and deferral assessments. This is normally a standard three week period starting from the Monday after the exam board meets.

If you have resit examinations, the information about timings for the exams will appear on your timetable. Please check your timetable carefully to be sure that you don’t miss an exam.

3. Ask for help 

Reach out to the relevant service if you're not sure about any aspect of your assessment or if you need any kind of support: 

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