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Learning Support Tutors

Our learning and technical support tutors can help you learn and develop the key skills you need to make the most of your studies

The Faculty of Business and Law has a team of Study Support Tutors and Student Engagement Officers who can help you improve and develop your academic skills and offer personal support and advice. We can also offer English language help and technical support.

Study support

Study Support Tutors can help you in any area related to your academic skills.

Services include:

  • Support with academic writing for tasks such as essays, reports and dissertations
  • Tips on delivering presentations and working in groups, including observing and filming presentations
  • Support with understanding and using your assignment feedback
  • 1-to-1 or small group tutorials
  • Help with managing your time and workload
  • Support and advice about effective revision and exam techniques

Tutors can also review your written work, focusing on specific issues such as academic writing style. They'll aim to return your work to you within 2 working days with comments, but you're advised to proof read your work as thoroughly as possible before sending it to a tutor.

If you need support with a specific piece of work, email it to the tutors before your appointment along with your assignment title and student number. This gives them time to prepare for the meeting and ensures they can support you appropriately.

Contact and session times

Tutorial sessions are available Monday to Friday from 9.00am–4.00pm all year except for Bank Holidays and the Christmas period.

To book a session, please contact us at

Study Support Tutors

  • Michelle Kane - Academic Skills Tutor to full-time level 5 (second year) students.
  • Karen Findon - Academic skills tutor to part-time undergraduate, Foundation Degree, Degree Apprenticeship, HND and Kaplan students.
  • Deborah Hicks-Clarke - Post-graduate academic skills tutor, (Monday and Tuesday).
  • Lynn Lansbury - Academic skills tutor to level 6 (third year) students.
  • Kevin Jacks - Post-graduate academic skills tutor, (Wednesday, Thursday and Friday).
  • Claire Burrell - Team Leader and Academic Skills Tutor to level 4 (first year) students.

To contact a Study Support Tutor, please email

Personal support and advice

Our Student Engagement Officers provide personal support and advice to all students in the Faculty of Business and Law, so you can make the most of your time with us.

You can see one of our officers for a confidential chat about a particular problem you might be experiencing or to get advice about using the services available to you.

Some of the areas they offer advice on include:

  • Wellbeing, stress, motivational problems
  • Accessing financial and housing support
  • Dealing with personal problems
  • Assistance with Extenuating Circumstance Forms
  • Accessing support for health and disability issues
  • Visa questions
  • Integrating into the University or Faculty

The Student Engagement Officers operate independently from your course staff, so course staff won't contact them without your permission.

You can make an appointment with our Student Engagement Officers by emailing them at or calling on +44 (0)23 9284 4155 or +44 (0)23 9284 4070. You're always welcome to drop by our office at Room 1.12 in Richmond Building.

Student Engagement Officers

Rebecca Entwistle -

Sarah Greenwood -

English language support

International students in need of help with English should register for our free English for Academic Purposes (EAP) classes.

To enrol on an EAP class, go to Moodle, search for 'English for Academic Purposes' and choose the Faculty of Business and Law. For more information, email

The School of Languages and Area Studies (SLAL) runs a Global Cafe for students from all faculties to mix and practice speaking English in a fun environment. It's held in the cafe of Park Building every Wednesday afternoon 1.00pm – 2.00pm during term time.

Technical support

The Business School has a designated Technical Services Unit (BAL – TSU) that can provide you with technical support when you need it. The friendly team can usually resolve any query in just a few minutes.

Some of the areas they give technical support on include:

  • Finding missing modules on Moodle
  • Turnitin issues and training
  • Making Moodle accessible
  • Any other technical issues in relation to Moodle
You can contact the Technical Services Unit remotely at – please state your student number and the name of your course in your email.

You can also drop into the technical services office at any time between 8.30am and 5.00pm every weekday during term time.