This article contains information for University staff only.
What is Managed Service?
The Managed Service scheme is a centrally funded provision of standard computing equipment for the majority of University staff and student facing areas, run by Information Services.
This central service enables the University to standardise equipment which improves value for money and support provisions.
Eligibility and scope
Who is eligible for Managed Service funded equipment?
Any permanent staff member employed at the university.
What if I am not eligible for Managed Service funded equipment?
The same Managed Service equipment can be provided, however this will need to be funded by the requesting department. This includes staff on fixed term, casual, or PTHP (part time hourly paid) posts.
What equipment am I be eligible for?
Managed Service funded equipment includes a standard primary desktop or laptop with 2 widescreen monitors.
What if I need something else?
If additional equipment or a different specification to standard is required, such as a second monitor or a higher specification device, Managed Service will assist with the procurement of this equipment but it will need to be funded by the requesting department. See the ordering process section below for relevant form.
How often will I be entitled to equipment?
To ensure best value to the University the lifespan and replacement of equipment is regularly reviewed in relation to warranties. Currently users may request a replacement after 4 years. Earlier replacements must be funded by the requesting department.
- Standard device requests should be initiated via the IS self service form.
- All requests must meet the eligibility criteria and will be validated by Managed Service.
- The provision of laptop as a primary device is encouraged, however desktops are available should they be required.
- Primary monitors will only be replaced when they are less than 24” or no longer fit for purpose.
- Non-Standard Equipment requests should be initiated by the Non-Standard Equipment self service form.
- Users must inform IS via the Service Desk when the user of equipment changes.
Managed Service standard equipment
Please note that quoted prices are subject to change and could go up as well as down. We will inform you of the current cost of any chargeable items when required.
Stone Desktop PC Lite
Our fully supported standard desktop machine for PC users with an excellent specification. Comes with a next day 4 year onsite warranty.
£561.60 (inc VAT)
Processor: Intel Core i5-11400 2.6GHz (4.4GHz Max Turbo Frequency)6 Cores 12 Threads 14NM 65W TDP Intel® UHD graphics 730. Native 4K display support
Memory: 1x 8GB Crucial 3200Mhz DDR4 (CT8G4DFRA32A)
Hard drive: Samsung 500GB 980 M.2 NVMe SSD
Mainboard: Asus Prime H510M-A, Micro ATX, LGA 1200 (11th & 10th Gen Intel), 2x DDR4, SATA/PCIe M.2, 4x SATA 6Gbs, VGA, HDMI, DP, 4x USB 2.0, 2x USB 3.0, TPM2.0
Screen: Display to be purchased separately
Graphics: Onboard - Intel® UHD Graphics 730
Optical: Hitachi-LG Optical Slim DVDRW Sata Drive
Mouse & Keyboard: MS Wired Desktop 600 Kbd/Mouse bundle
Notes: Stone PC 4 Year Next Business Day On Site Warranty.
14" ACER TravelMate P614-51-G2 Laptop
Great for those who want to take the power of a desktop PC wherever they go. Comes with a next day 4 year onsite warranty
£984.00 (inc VAT)
Processor: Intel Core i5-10210U @ 1.6GHz (4.2GHz Max Turbo Frequency)4 Cores 8 Threads 14NM 15W TDP Intel® UHD Graphics 620
Memory: 8GB (1 x 8192MB) DDR4, 2666MHz
Hard drive: 256GB Hynix SSD NVMe
Screen: 14" Full HD (1920 x 1080) LCD, IPS
Graphics: Intel® HD graphics 620
Wireless: Wireless card 802.11a/b/g/n/ac/ax
Case: Techair black carry case included
Security: Kensington style lock available
Webcam: HD camera built in
Dock: Acer USB-C Dock III (135W)1x HDMI, 1x Display Port, 1x RJ45 Ethernet, 5x USB 3.x (3x 3.0 Type-A, 1x 3.1 Type-C, 1x 3.1 Gen 2 Type-C PD), Audio in & Audio Out (3.5mm)
Keyboard: Inbuilt (Back lit) & MS Wired Desktop 600 Kbd/Mouse bundle
Mouse: Touchpad & MS Wired Desktop 600 Kbd/Mouse bundle
Battery: 3920 mAh
Ports: 2x USB Type A (3.1 Gen 1), 1x USB Type C (3.1 Gen 2, Thunderbolt 3, DisplayPort, Sleep & Charge), HDMI, Card Reader (Micro SD, SDXC), Smart Card Reader, Audio (3.5mm)
Warranty: 4 year Next Business Day Onsite Warranty
24" Iiyama XUB2493HS-B4 monitor
A perfectly sized monitor with Full HD display suitable for almost any task. Comes with a 5-year warranty.
£156 (inc VAT)
Display: FUll HD Widescreen 16:9 (1920x1080 75Hz), Flicker-free & Blue light reduction, IPS LED with matte finish, Height Adjust, Pivot, Tilt, Speakers
Ports: HDMI, DisplayPort, VGA, Line in, Line out
Features: Flicker-free & Blue light reduction, Height Adjustable, Pivot, Tilt, Speakers (2 x 2W), Kensington Lock slot