What is MFA?
Multifactor authentication (MFA) is an enhanced security method that works by sending you a code and asking you to enter it when logging into a service. These codes can only be used once. Each time you sign into a page secured by MFA, we will send you a different code. Some services will only need MFA when signing in off-campus.
How do I get MFA?
When you apply to the University, you have provided us with a personal email address. We automatically send your security codes to this email address.
How can I change my personal email address?
Students can update their personal email by going to their student view.
Instructions on how to update email address:
- Login to their Student View account by visiting https://studentsystem.port.ac.uk/.
- Click on the 'My Student View' section after successfully logging in (it may default to their results section if they have it)
- Click on the 'Maintain my Address Details' button under 'My Enrolment Tasks'
- Click in the email address field and update the email address
- Click Continue
- Their email address has now been updated
Staff can change their authentication email at password.port.ac.uk and updating the details in their profile.
What is currently protected by MFA?
- The VPN
- Moodle
- secure.port.ac.uk
Additional MFA Methods
As well as email, you can also choose to authenticate via an app. Expand the sections below for additional instructions.
- Visit secure.port.ac.uk.
- Sign in with your username and password and click Sign in.
- Enter your one time code sent to your registered mobile phone number.
- Click Add then select Use an authenticator app.
- Click the Get QR code button.
- If you do not already have the Microsoft Authenticator App you will need to download from your app store.
- Open the app and click Scan a QR code to create a new setup. If you have used this app previously, you can add a new entry by choosing the 3 dot menu at the top of the page and tapping Add account then choose Work or school account then Scan a QR code.
- Scan the QR code shown on your screen using the Scan a QR code on your device.
- An entry called Netiq will be added, you will use this option to get your one time code in furture. If you have biometrics (fingerprint reader) enabled you may be asked if you would like to use this in future.
- Visit secure.port.ac.uk.
- Sign in with your username and password and click Sign in.
- Enter your one time code sent to your registered mobile phone number.
- Click Add then select Use an authenticator app.
- Click the Get QR code button.
- If you do not already have the Google Authenticator app you will need to download from your app store.
- Open the app and click + to create a new setup.
- Scan the QR code shown on your screen using the Scan a QR code on your device.
- An entry called Netiq will be added, you will use this option to get your one time code in future. If you have biometrics (fingerprint reader) enabled you may be asked if you would like to use this in future.