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Everyone plays a part in keeping halls safe
All the information you need about maintenance and safety in halls
Please remember:
- Always carry your Student ID / Halls ID
- Never let someone follow you through secure doors (tailgating)
- Sign guests in correctly and follow guest guidelines
- Only trust staff wearing official University or Security ID
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Fire safety
Fire safety is everyone’s responsibility.
Please take a few minutes to read this section carefully — it could save your life.
In an emergency: Call 999
Report a non-emergency concern to your halls team or security.
If you have a medical need or disability that means you are unable to evacuate safely on your own, please contact [email protected] for a risk assessment or Personal Emergency Evacuation Plan (PEEP).
When you move in
- Find out where your nearest fire exit and fire assembly point are
- Check that your fire door closes fully behind you — do not prop it open
- Familiarise yourself with fire alarm locations
What to do in a fire
- Leave immediately via the nearest fire exit — do not stop to collect belongings
- Walk with purpose - no running
- Close all doors behind you to slow the spread of fire
- Do not use lifts
- Make your way to the designated fire assembly point
- Do not re-enter the building until told it is safe to do so by the fire service or security
Preventing fires
Cooking
Never leave cooking unattended.
Keep the oven and hob clean to prevent flare-ups.
Electrical safety
Do not overload plug sockets.
Only use approved electrical items.
Candles and vapes
Candles, incense, and vapes are not permitted in halls as they can trigger fire alarms.
Tampering with alarms
Interfering with fire detection equipment is a serious offence and may result in disciplinary action.
Maintenance and repairs
If something in your room or shared area needs fixing, please report it to your halls team as soon as possible.
Reporting issues early helps keep halls safe and comfortable for everyone.
Report things like:
- broken furniture
- heating or water issues
- faulty lights or sockets
- cleaning or pest concerns
Maintenance requests should be logged online, or reported directly to your halls team.
Details on how to do this are in your Halls Handbook.
Support in halls
Our Res Life team can offer help and advice if you're living in University halls. From wellbeing support to community events, we help you feel at home.
Independent living in halls
Whether you’re getting used to doing your own laundry or managing your finances for the first time, we're here to help you do it safely, confidently, and respectfully.
Your halls community
Here we cover the essentials of shared living—from managing noise and cleanliness to resolving disagreements—so you can make the most of your time in halls.
Enable University alerts
Turn on notifications for critical updates like closures, safety alerts, and urgent service disruptions.