Staff IT Support

This page will contain articles relating to Staff Training

This article explains how to access and use Global Protect the University Virtual Private Network (VPN). 

This article provides guidance on using the Virtual Private Network (VPN), AppsAnywhere, Zoom accessing your files when working away from the University.

This article contains information on using Microsoft Multi-factor authentication (MFA) which is needed when using MS365.

This article contains information about connecting to eduroam as a member of staff or as a guest.  Instructions for all the main operating systems are listed.

This article contains resources designed to assist you in the use of AV equipment found in teaching and learning space.

This article will explain how to share SMART kapp whiteboard lecture notes with students in their classroom and as a link on Moodle. SMART kapp is a digital whiteboard that allows you to save and share notes as they unfold in the lecture room.

This article contains information on setting, changing, and recovering your password.

This article provide guidance on requesting computer accounts for visitors or guests.

Your department will generate a request for a staff card for you as a part of the new starters administration process. During this time you will be asked to upload a digital, passport-style photograph. This process will be activated once a HR Staff Record has been created.

Index page containing articles on Staff Computers and Printing.

Index page containing articles on staff software, Google Workspace, File storage and email.

This page will contain articles relating to telephony

This page contains articles on Zoom Video Conferencing.

Requesting Moodle access for a guest/visitor

When leaving the university there are some IT tasks  that both the staff member and manager completes.