Helpful pages to get you started

Quick links to useful pages that can help you find support, check service updates and manage your digital workspace.

 

Modern Work Programme (MWP)

Articles and resources to support the University’s transition to Microsoft 365 through the Modern Work Programme.

 

IT support articles

Browse more IT support articles covering University systems, accounts, storage, Microsoft 365 settings and other common support topics.

Who is my IT Business Partner?

This article details each IT Business Partner and the areas they support, helping you identify the appropriate contact for your faculty or department.

22/05/24.B-Roll/Clearing 2024 ...All Rights Reserved - Helen Yates- T: +44 (0)7790805960.Local copyright law applies to all print & online usage. Fees charged will comply with standard space rates and usage for that country, region or state.
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System and email account automatic generation

The automation of staff account management replaces a previously manual process, saving significant time and ensuring timely creation, updates, and removal of accounts. You can read more about the changes in this article.

Portsmouth
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Research data storage options

This article explores the different options available for the storage of research data. Additional information can be found about Google Drive, OneDrive, and remote access to N and K drives.

22/05/24.B-Roll/Clearing 2024 ...All Rights Reserved - Helen Yates- T: +44 (0)7790805960.Local copyright law applies to all print & online usage. Fees charged will comply with standard space rates and usage for that country, region or state.
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Taking your data with you when leaving the University

Guidance for staff and students who are leaving the University and need to keep personal copies of their emails or files. This page explains the practical options available in Microsoft 365 and what to do before your University account is closed.

A professional woman sits at a desk, working on a laptop in a bright, modern workspace. She has a relaxed posture and a subtle smile, with soft natural daylight coming from a nearby window.
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AI meeting assistants: responsible use guidance

This guidance offers best practice to help staff use AI meeting assistants effectively and responsibly in line with emerging expectations.

Three students working together with Laptop and Books in Eldon seating area
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LinkedIn Learning for staff

LinkedIn Learning offers thousands of courses on business, technical and creative skills and is free to all students and staff.

BAL B Roll Shoot
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Staff VPN Global Protect

This article explains how to access and use Global Protect the University Virtual Private Network (VPN). 

vpn symbol
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Hybrid and remote working

This article provides guidance on using the Virtual Private Network (VPN), AppsAnywhere, Zoom accessing your files when working away from the University. Additional information can be found about OneDrive, and remote access to N and K drives.

 

 

Student Wellbeing Study Time B Roll Shoot
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Connecting to campus wireless (Wi-Fi) network staff instructions

This article contains information about connecting to eduroam as a member of staff or as a guest.  Instructions for all the main operating systems are listed.

PGT/Postgraduate Taught use only
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Audiovisual teaching equipment (AV)

This article contains resources designed to assist you in the use of AV equipment found in teaching and learning space.

Portsmouth
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SMART kapp: Interactive whiteboard

This article will explain how to share SMART kapp whiteboard lecture notes with students in their classroom and as a link on Moodle. SMART kapp is a digital whiteboard that allows you to save and share notes as they unfold in the lecture room.

Person using a PC
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Staff accounts and passwords

This article contains information on setting, changing, and recovering your password.

Photographs of new Curved Monitor Displays installed at University Library
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Requesting an account for visitors

This article provide guidance on requesting computer accounts for visitors or guests.

** To only be used in relation to SEKE/Innovation Connect for Amy Doyle, Courtney Elkins, Rebecca Mott, Leah Lewis, Lynda Povey, Carley Elkins, Eilish Gorse and Jaimes Harrington. **
- 15/06/2022.SEKE - University of Portsmouth ..All Rights Reserved - Helen Yates- T: +44 (0)7790805960.Local copyright law applies to all print & online usage. Fees charged will comply with standard space rates and usage for that country, region or state.
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University staff cards

Information about your Staff University card.

Revolution Plastics + CEI headshots - Victoria Bremmer
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Staff computers and printing articles

Index page containing articles on Staff Computers and Printing.

** To only be used in relation to SEKE/Innovation Connect for Amy Doyle, Courtney Elkins, Rebecca Mott, Leah Lewis, Lynda Povey, Carley Elkins, Eilish Gorse and Jaimes Harrington. **
- 15/06/2022.SEKE - University of Portsmouth ..All Rights Reserved - Helen Yates- T: +44 (0)7790805960.Local copyright law applies to all print & online usage. Fees charged will comply with standard space rates and usage for that country, region or state.
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Staff software articles

Index page containing articles on staff software, Google Workspace, File storage and email.

Whistlejacket 2017
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Telephony articles

This page will contain articles relating to telephony

Close up of user scanning QR code with phone
Ravelin Internal Photos
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Zoom video conferencing articles

This page contains articles on Zoom Video Conferencing.

Whistlejacket 2017
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Non University account request for Moodle

Requesting Moodle access for a guest/visitor

Student Wellbeing Study Time B Roll Shoot
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Staff leavers: IT guidance

When leaving the university there are some IT tasks  that both the staff member and manager to complete.

Photographs of new Curved Monitor Displays installed at University Library
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Enable University alerts

Turn on notifications for critical updates like closures, safety alerts, and urgent service disruptions.