Covid information for students
Covid information for students
Here's our guidance on what's changed at the University:
- Coronavirus testing for students and Travel and Testing get yourself tested to protect you and your mates and travelling to and from University
- Studying at Uni and No detriment - how your learning experience is different
- Campus and city life - how we're keeping our campus safe, including support for self-isolating students and Can Do activities
- Coronavirus cases and Covid safety guidance - how many cases there are at the University, and what to do if you come into contact with Covid
- Living in Halls and private accommodation - how to keep safe in halls of residence and shared houses and flats in the city
- Borrow a laptop for online study and University Support Fund - how to get help if you can't afford a laptop or are facing financial hardship
General Covid FAQs
Frequently Asked Questions
If you don't have symptoms, from Wednesday 2 June, you'll be able to collect free home testing kits via the University Collection Service on campus.
If you have symptoms, you must book a test from the NHS
Read more on Coronavirus Testing for Students for details.
Taking an asymptomatic Covid test isn't compulsory although we do recommend it. We have seen they are beneficial in helping to identify people with the virus who may not be displaying symptoms and are potentially unintentionally passing the virus to others.
If you decide not to get tested before or after travelling to and from University, you may wish to reduce your social contact with others for a period of time. Around 10-14 days is recommended.
Whether you have a test or not, basic measures such as washing your hands, wearing a face covering and maintaining social distancing are all important measures that help to reduce the risk of infection.
If you need to self isolate because you’ve tested positive for coronavirus, have coronavirus symptoms, have been contacted through NHS Test and Trace, or have to quarantine after travelling to the UK, we can support you. We can offer you a free 3 day food parcel and advice on ordering in supplies. Read more about self-isolation support for students.
All your support services are up and running, with a mixture of virtual and in-person access. To find out more contact the following:
- If you're facing financial difficulty, you may be eligible for a grant from the University Support Fund
- The Student Finance team is available on firstname.lastname@example.org
- MyPort Information Hubs - for help with timetables, ID checks, course enquiries and more
- Student Wellbeing Service – for support via video, email and phone on email@example.com
- The WhatsUp App provides daily tools to promote positive mental health and connections
- Chaplaincy support – on firstname.lastname@example.org or +44 (0)23 9284 3030 or attend one of the weekly lunchtime sessions every Thursday 1-2pm via Google Meet.
- Residential Life support in halls of residence – on +44(0)23 9284 3418 or email@example.com
- Students' Union Advice Service – on +44(0)23 92 843478 or firstname.lastname@example.org
- NHS and Solent Mind run a mental health support service called Positive Minds
- Academic Skills Unit (ASK) - one-to-one and small group tutorials and guidance on coursework - email@example.com
- Additional Support and Disability Advice Centre - phone, email or video support including specialist study skills and assistive technology tutors. Book via firstname.lastname@example.org or +44 (0)23 9284 3462
- The University Library is open and available via 24/7 online chat or email@example.com
- International students can get advice via firstname.lastname@example.org or +44(0)23 9284 3524
- The Careers & Employability Service is available via MyCareer and email@example.com or +44(0)23 9284 2684
Students who are facing financial difficulties can contact Student Finance for information, advice and support including applying for help from the University Support Fund.
BRP identity cards are different to University student cards, and are given to international students who have been granted a visa to be in the UK for 6 months or more.
BRP cards will be posted to your term time address once you have completed your registration and ID check.
This is a change to the usual process due to Covid19. You may have received a letter from the Home Office asking you to collect your BRP card from the Nuffield Centre. Please note that there are no BRP cards being delivered to the University.
You will receive your card directly in the post, approximately 10 working days after you have completed your Registration and ID check. If you have questions about registration please email firstname.lastname@example.org or contact email@example.com with any questions.
The University has made a considerable investment to ensure teaching continues with the full engagement of academic staff and all the associated support services. Students are still achieving the learning outcomes required by their courses, and will be fully accredited for their learning to the same level as would have been the case had this Covid-19 crisis not happened.
The current online-only approach for the majority of university courses at the start of 2021 follows government rules about reducing Covid transmission.
As such, students won't be receiving any change to their course fee payments.
Police have the powers to issue fines which will increase from £200 for a first offence, up to a maximum of £6,400 for further breaches. Anyone who organises or facilitates unlawful gatherings could also be fined £10,000.
If a student breaks the law on social gatherings - in fact any law - they could be suspended with immediate effect pending a misconduct hearing as part of our Code of Student Behaviour, with penalties ranging from a reprimand to permanent exclusion. There is more information available on the University' disciplinary procedures relating to student conduct during Covid.
If you’re concerned about a social gathering or other disturbance, you should first report a breach of Covid regulations on the Hampshire Police website or by calling 101. (Please do not use 999 except for emergencies).
Complaints about student neighbours can be made to the University’s Student and Neighbour Liaison Service which can be contacted on 023 9284 3214 or on firstname.lastname@example.org.
You can report a noise disturbance via the city council website or by calling 023 9283 4092 (9.00am - 4.00pm)
As far as we are aware at present this wouldn't be suitable for border control when travelling abroad. There is more information on travel and testing on MyPort.
Returning to University at the start of 2021 FAQs
Frequently Asked Questions
The University's no detriment practices will continue to be in place for the 2020/21 academic year. This is to ensure that no student is disadvantaged by the current situation.
Where a student is going on placement, that will continue as planned but you will be contacted by your course if the situation changes.
Your Faculty may already have contacted you to confirm when you need to return so that you can undertake the practical elements of your course. In some cases arrangements will be made by the course teams to ensure that you have early access to Covid testing on campus prior to your placement commencing.
If you are not sure, please contact your Faculty MyPort Hub
Government guidance is that students should aim to return to University close to when your course resumes face-to-face teaching activity. For students travelling from outside the UK this may mean also allowing time to complete any compulsory quarantine period. Information is available on MyPort - Advice for International Students.
University Coronavirus Information Line
If you have an enquiry related to covid, please first read through our 'coronavirus information for students' pages. If you don’t find the answer you’re looking for, get in touch with us on our Coronavirus Information Line.
Please note, this team cannot provide you with a coronavirus test appointment – instead read the information on coronavirus testing for students.
Telephone: +44 (0)23 9284 5588
The phone line is open: Monday - Thursday 8.30am - 5.00pm and Friday 8.30am - 4.00pm