Covid information for students
Covid information for students
Here's everything you need to know about the impact of the pandemic at the University:
- Coronavirus testing for students - get yourself tested to protect you and your mates and travelling to and from University
- Studying at Uni and No detriment - how your learning experience and assessments will be different
- Campus and city life - how we're keeping our campus safe, including support for self-isolating students and Can Do activities
- Coronavirus cases and Covid safety guidance - how many cases there are at the University, and what to do if you come into contact with Covid
- Living in Halls and private accommodation - how to keep safe in halls of residence and shared houses and flats in the city
- Borrow a laptop for online study and University Support Fund - how to get help if you can't afford a laptop or are facing financial hardship
General Covid FAQs
Frequently Asked Questions
England has moved to Step 4 of the Government's roadmap out of lockdown, meaning most legal restrictions have been lifted.
However everybody needs to continue to act carefully and remain cautious, and many venues and organisations may have some safety measures still in place. Check before you visit and travel.
If you don't have symptoms, you can collect free home testing kits via the University Collection Service on campus.
If you have symptoms, you must book a test from the NHS
Read more on Coronavirus Testing for Students for details.
If you need to self isolate because you’ve tested positive for coronavirus, have coronavirus symptoms, have been contacted through NHS Test and Trace, or have to quarantine after travelling to the UK, we can support you. We can offer you a free 3 day food parcel and advice on ordering in supplies. Read more about self-isolation support for students.
All your support services are up and running, with a mixture of virtual and in-person access. To find out more contact the following:
- If you're facing financial difficulty, you may be eligible for a grant from the University Support Fund
- The Student Finance team is available on firstname.lastname@example.org
- MyPort Information Hubs - for help with timetables, ID checks, course enquiries and more
- Student Wellbeing Service – for support via video, email and phone on email@example.com
- The WhatsUp App provides daily tools to promote positive mental health and connections
- Chaplaincy support – on firstname.lastname@example.org or +44 (0)23 9284 3030 or attend one of the weekly lunchtime sessions every Thursday 1-2pm via Google Meet.
- Residential Life support in halls of residence – on +44(0)23 9284 3418 or email@example.com
- Students' Union Advice Service – on +44(0)23 92 843478 or firstname.lastname@example.org
- NHS and Solent Mind run a mental health support service called Positive Minds
- Academic Skills Unit (ASK) - one-to-one and small group tutorials and guidance on coursework - email@example.com
- Additional Support and Disability Advice Centre - phone, email or video support including specialist study skills and assistive technology tutors. Book via firstname.lastname@example.org or +44 (0)23 9284 3462
- The University Library is open and available via 24/7 online chat or email@example.com
- International students can get advice via firstname.lastname@example.org or +44(0)23 9284 3524
- The Careers & Employability Service is available via MyCareer and email@example.com or +44(0)23 9284 2684
Students who are facing financial difficulties can contact Student Finance for information, advice and support including applying for help from the University Support Fund.
The University has made a considerable investment to ensure teaching continues with the full engagement of academic staff and all the associated support services. Students are still achieving the learning outcomes required by their courses, and will be fully accredited for their learning to the same level as would have been the case had this Covid-19 crisis not happened.
The online-only approach for the majority of university courses during 2021 followed Government rules about reducing Covid transmission.
As such, students won't be receiving any change to their course fee payments.
University Coronavirus Information Line
If you have an enquiry related to covid, please first read through our 'coronavirus information for students' pages. If you don’t find the answer you’re looking for, get in touch with us on our Coronavirus Information Line.
Please note, this team cannot provide you with a coronavirus test appointment – instead read the information on coronavirus testing for students.
Telephone: +44 (0)23 9284 5588
The phone line is open: Monday - Thursday 8.30am - 5.00pm and Friday 8.30am - 4.00pm