Tickets

Tickets are booked through the MyGraduation page on your Student View, which is now available. Please note that you must book a place for yourself as well as for your guests.

When ticket bookings open on 16 April 2024, you will receive complimentary tickets for yourself and two guests. Please note you will not be sitting with your guests during the ceremony. 

Once the initial booking period is closed on 7 May 2024, we will email you if additional guest tickets are available to purchase for your ceremony. Ticket bookings will re-open on 20 May 2024.  Additional tickets will cost £20 for persons aged 13 and over and £5 for those under 12. To give everybody the same opportunity additional tickets, where available, will initially be limited to two guests per student. If more become available, you will be contacted by email

The deadline for guaranteeing your place at this year’s Graduation ceremonies is 7 May 2024. If you do not book your place by the deadline we cannot guarantee a space will be available on the same ceremony as your coursemates. We will try to find a space at a suitable alternative ceremony as necessary.

It may be possible to purchase additional tickets if there is capacity at the Guildhall at a later date. If additional tickets are available these will be on sale from 20 May 2024.

The deadline for purchasing additional tickets is 28 June 2024. Tickets may be available on the day via the Helpdesk located in Ravelin Sports Hall. These will be available on a first come, first served basis and will not be located with any seating you have already booked for your guests. 

If you’re bringing children, please bear in mind that the ceremony is a formal occasion and lasts for around 1-1.5 hours. Depending on whether a child is comfortable sitting for that long, guests with young children may wish to watch the ceremony live online. 

The ceremony will be live-streamed on the University’s YouTube channel for any guests who are unable to attend in person. We will also have a viewing room in White Swan Building for those guests who are unable to get tickets for the Guildhall. The capacity of this room is approximately 75 and seats are available on a first come first served basis. There is space at the front of the room to accommodate prams/pushchairs and wheelchairs/mobility scooters. Once the room is full we will be unable to accommodate any additional people

There is no space for prams/pushchairs in the main auditorium and these will need to be left in the Octagon area of the Guildhall.

Please note that children cannot be left unattended and must be accompanied by a responsible adult at all times. Children are not permitted to sit in the student seating areaThe safety and well-being of children are the responsibility of accompanying adults. Children cannot be cared for by the University of Portsmouth or Portsmouth Guildhall members of staff. Children are not allowed to accompany graduands across the stage.

If you or your guests need specific seating or need help accessing the venue, let us know when you book your tickets by using the ‘additional requirements’ fields. We’ll do our best to accommodate your request. If you’ve already booked tickets, you can update your booking by logging into MyGraduation via your Student View.

More guidance for those with additional and accessibility requirements including information about the different venues can be found here.

If you or one of your guests has a registered carer, we’ll provide an additional free companion ticket. Let us know if you need a companion ticket by providing details in the ‘additional requirements’ field when you book your guest tickets using the "My Graduation" tab in your Student View.

We may contact you to confirm exactly what requirements you need so you have the best possible experience on the day.

If you or your guests use a wheelchair, let us know by using the ‘additional requirements’ field when you book your tickets

If you haven’t booked your ticket by the deadline you should contact the Graduation team on graduation@port.ac.uk immediately. It may not be possible for you to attend a ceremony if you don’t book within the ticket booking period.

Please don’t wait until you know your results to book tickets, formal photography and academic dress. If you can’t attend a Graduation ceremony due to academic reasons, you’ll receive a full refund from the University and its external providers

To cancel tickets you should login to your Student View and select the MyGraduation tab.

Any student who is unable to attend a graduation ceremony due to academic reasons will automatically receive a full refund of any monies paid to the University or any of its external suppliers.  

Otherwise, refunds will only be given in exceptional circumstances such as bereavement, illness (family member or graduate), deployment, visa refusal, or jury service. As a rule, refunds will not be given if you decide to attend another event (such as a holiday or wedding) rather than your Graduation.  

Any request for a refund should be submitted within 30 days of the last Graduation ceremony by contacting the Graduation team at graduation@port.ac.uk. Supporting evidence will be required, for the refund to be considered.  

All refunds will be credited to the account used when making the original payment.

Academic reasons

If you’re unable to attend your Graduation ceremony due to academic reasons, you’ll automatically receive a full refund of any monies paid to the University or any of its external suppliers. (This doesn’t include if you’re eligible to attend the Graduation ceremony if you’ve been awarded an Ordinary Degree.)

Visa reasons

If you or any of your guests receive a visa refusal you should cancel the relevant tickets via MyGraduation on your Student View and upload evidence of the visa refusal. We’ll then review the request for a refund.

Exceptional circumstances

Exceptional circumstances that could result in a refund include (but are not limited to):

• Bereavement
• Illness
• Deployment
• Jury service

To request a refund for exceptional circumstances, cancel the relevant tickets via MyGraduation on your Student View and upload evidence of the exceptional circumstances. We’ll then review the request for a refund.

It’s not normally possible for you to attend a ceremony that isn’t the scheduled ceremony for your school/department.

If you can’t attend your scheduled ceremony due to exceptional circumstances you can request a deferral to a different day or the following year via MyGraduation on your Student View.

If you can’t or don’t want to attend your Graduation, you should select “Attend in absentia” via MyGraduation on your Student View. Your name will still be printed in the class list (provided you have given consent) but will not be read out. 

If you want to stop receiving Graduation emails, please email graduation@port.ac.uk and we’ll remove you from the mailing list.

Please ensure that you have access to your Student View. If you haven't used Student View before, please sign in with the same username and password you used for the old student portal. If you have forgotten your username or password, please contact the IS Service Desk on +44 (0)2392847777 or via Email on servicedesk@port.ac.uk