This article will inform you about the Student Finance Centre at the University of Portsmouth.
The Student Finance Centre is here to help you manage your finances as a student. We provide a range of services, which can be split into two main areas, information, advice and guidance, and the administration of hardship funds.
The centre is on the second floor of the Nuffield Centre. As the team is currently working from home we aren't able to see you in person but you can still contact us by email or direct message through social media.
If you'd prefer to talk through your financial concerns you can arrange for a member of the team to give you a call too. We are working hard to ensure you can book an appointment to see us soon.
Information, advice and guidance
We are proud to hold the matrix standard, which is a quality framework for the delivery of information, advice and guidance. Our team of experienced and dedicated staff can support you through the provision of:
- funding information about student loans and bursaries
- liaison with Student Finance England
- money management advice
- advice about state benefits and tax credit entitlement
Everything you tell us is in confidence and we will always treat you with respect, won't judge you and will put your needs and interests first.
Funding for students in financial hardship
If you are experiencing genuine financial hardship you may be eligible to apply for a non-repayable grant from one of our hardship funds.
Feedback on the Student Finance Centre
You can leave feedback on the Student Finance Centre by completing an online version of the SFC's Student Satisfaction Survey here.
If you have a specific comment or question, you can email the SFC directly as they are unable to reply to comments/questions made on the survey.
Information for staff
If a student expresses to you that they are experiencing any financial difficulties, please encourage them to contact us for support and advice, particularly if they are considering leaving their course.
We are unable to discuss individual student's situations with you unless we have their permission but are always able to give generic advice as to how to support students with any money problems.
In addition, if you would like to find out more about the general student finance support available to students, please get in touch, we are always happy to run training sessions particularly if you work with pre-entry students. We can also deliver talks or information stands about the funding available to students at any events you would like support with.