This article provides information regarding issues about which students can complain.
Students may raise concerns about any aspects of their course or the services and facilities provided by the University. The University has separate procedures for dealing with academic appeals, complaints about other students (section 3.2.1 of the Code of Student Behaviour) and issues of bullying and harassment by other students.
If your complaint relates to your accommodation in University Halls of Residence, you should first report any problems to Hall reception staff as set out in the Halls of Residence Handbook. You should follow the Halls complaints procedure as set out in the Handbook before using the Student Complaints procedure.