This article provides information on how to prevent fraud.


Fraud prevention

Police advise members of the public not to allow anyone to use their bank accounts to transfer money or to allow people to use their address to receive regular deliveries and to follow these steps to keep your identity safe:

  • Verify - If you receive an email or phone call from a company, never give out personal information or log on details. Contact the company independently and confirm the initial communication was from them.
  • Have you really hung up? Fraudsters will often call victims but keep the phone line open when the call is terminated. To ensure any further calls you make are not intercepted by them, call using a different phone or leave 10-15mins before making another call.
  • Don't click - If you receive an email from an unknown source don't click on any links, these could download software which enable someone to hack your computer.
  • Change passwords - If you are concerned you may have inadvertently given someone your password, change it immediately.
  • Make regular checks - Check bank and PayPal accounts regularly to check for any unusual activity. Report anything suspicious to the company.
  • Check your credit file - Keeping a regular check of your credit file through Experian or similar companies will enable you to check for any financial irregularities which could be the result of ID fraud.

Anyone who has been the victim of fraud should report it to Action Fraud either on +44(0)300 123 2040 or online on the Action Fraud website.

If you are concerned that a vulnerable person in your community is affected by any type of fraud, please call police on 101, or call the anonymous Crimestoppers on +44(0)800 555 111.