Support for students - tools to support your mental and physical wellbeing at university

Two students in the park

  • 22 September 2022
  • 4 min read

Life at university can be fun and exciting and full of new experiences, it can also, at times, feel daunting. You’re not alone and if you need someone to talk to there are plenty of people here to listen and give you help. It’s OK to ask for help and here are some of the ways you can get support and advice.

Student Wellbeing Service

The Student Wellbeing Service is a free and confidential service where you can get support for a range of emotional and personal concerns. You can contact the team using this form or by sending an email to

Anonymous advice via text message

If you’d prefer anonymous advice, then you can download our WhatsUp app for a chat via text with one of our Wellbeing Advisers (during office hours). The app offers a space for personal reflection and mood rating, with a view to supporting your wellbeing and keeping you safe. You can use the SOS button to connect with external services if you need immediate help.

Res Life

Living away from home with other students could be one of the most exciting and rewarding parts of your time in Portsmouth. You'll have the time of your life, but if there are a few bumps along the way then there's plenty of help available to get you back on track. Our Res Life Assistants are returning students who know what it’s like to be a student and can give you great advice on getting the best out of your time at university.

The Res Life team can help with health concerns, homesickness, ups and downs of sharing halls with other students and noisy neighbours. They also run a programme of events to make sure all students feel welcome, comfortable and safe. But most importantly, we want you to have fun while living here in Portsmouth!

Help from the NHS

If you’re feeling lonely, distressed or anxious all students can contact the NHS free for urgent mental health advice for;

  • 24 hour support
  • Speak to a mental health professional
  • Assessment of the best course of action to take & next steps

Find your local NHS service helpline

Safe Space in Guildhall Walk

On a night out and need help for a minor injury? Or want somewhere safe to sit and talk? Safe Space is located in the reception of Civic Offices in Guildhall Square. It's open everyday from 10.00pm – 3.00am until 1 October 2022 (excluding Sundays), to offer confidential and non-judgemental advice, immediate medical care and help for minor injuries from trained professionals.

Contact Safe Space for more information:

Telephone: +44(0)7939 008647

Staying safe on a night out

Going out with friends can be a big part of university life, but there are a few things you should think about so you can make the most of your nights out at uni and stay safe, especially if alcohol's involved. Visit our Staying Safe on a Night Out webpage for helpful advice on staying safe when you're going out

If you become a victim of crime, report to the Police or University Security immediately.

  • Off campus call 999
  • On campus call +44 (0) 23 9284 3333 (3333 on internal phones)
  • Non-urgent reports can be made to any police station or by calling 101

PC Clare Parry is available for advice - contact details available here.