Students can get help while studying at home from the University’s IS, Finance and Academic Support departments.
Support borrowing IT equipment
The University’s Information Services team have been working hard to help students adjust to studying at home, including those who don’t have access to their own laptops or IT equipment. This includes:
- Keeping support via the IT Clinic open all week (appointments available on request)
- Extra staff to help meet the demand for student help/advice/loan equipment
- Working with academic staff to ensure that they can identify priorities
- Investigating options for shipping equipment to homes for students and staff
If you don’t have access to a laptop, and need one for study, you may be eligible for a loan of equipment from the University. Please contact your Personal Tutor, as Faculties and Departments are prioritising requests.
For all IT enquiries, contact the Service Desk.
Financial support for students in hardship
Students who are experiencing financial difficulties can apply to the University Support Fund to help meet their costs. There’s more information and advice from the Student Finance Centre on MyPort, or you can email the team on email@example.com.
Academic support going online
You can continue to develop your academic skills digitally with the help of the ASK team. They are still offering students one-to-one tutorials and guidance on any aspect of their coursework. They can also provide small group tutorials, if required. They’re using a range of media for tutorials (Google Hangouts/Meet, WebEx or Zoom), as well as offering phone and email tutorials.
You can contact them on firstname.lastname@example.org, and they will continue to be available during the Easter break.