Getting help at MyPort Information Hubs
The friendly staff at each Hub can help with almost everything – and if they can't find you the answers you need, they'll point you towards someone who can help.
How MyPort Information Hubs can help you
- Getting hold of official documents, including confirmation of studies letters, ID proof for opening bank accounts, and Council Tax certificates
- Advice about extenuating circumstances
- Bus timetables and maps
- How to find lost property
- Registration queries for UK, EU and international students
Please note, if you have course-specific queries, you'll need to go to your 'home hub' where staff can help with enquiries including:
- How to hand in and collect your coursework
- Timetable queries
- Authorising absence
- How to obtain transcripts – the official summary of your academic performance and progress to date
- How to access equipment for your course
Find a MyPort Information Hub
MyPort Information Hub at Nuffield
For general university enquiries including applicant enquiries, student housing, student finance, campus walking tours and appointments for the free Tuesday legal clinic.
Phone: 023 9284 4444
MyPort Information Hub at Anglesea
Home hub for Faculty of Science and Health. Specifically, the School of the Environment, Geography and Geosciences; the Dental Academy; and the School of Sport, Health and Exercise Science.
Phone: 023 9284 6972
MyPort Information Hub at Milldam
Home hub for the Faculty of Humanities and Social Sciences. Specifically, the School of Area Studies, History, Politics and Literature; and the School of Languages and Applied Linguistics.
Phone: 023 9284 6974
MyPort Information Hub at St George’s
Home hub for the Faculty of Humanities and Social Sciences: School of Education and Sociology Institute of Criminal Justice Studies.
Phone: 023 9284 6973
MyPort Information Hub at the University Learning Centre
Home hub for the Faculty of Science and Health. Specifically, the School of Biology; the School of Health and Care Professions; the School of Pharmacy and Biomedical Sciences; and the School of Psychology.
Phone: 023 9284 6967
If you're not sure which is your Home Hub, call in to any of the Hubs and they can direct you to where you need to go. Or you can contact MyPort by phone or email to find out.
Monday to Thursday: 8:30am–5:00pm
MyPort Hubs are open throughout the year, except the Christmas break and bank holidays.